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Vincci Capitol

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Vincci Capitol

locationGran Via, Madrid

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About Vincci CapitolAbout Vincci Capitol

Location

The hotel is strategically located in the city centre of Madrid, close to Puerta del Sol, Plaza Mayor, in the commercial heart of the city and close to the triangle of the arts, formed by the museums El Prado, Reina Sofia and Thyssen Bornemitza.

Facility

The hotel welcomes guests in a 12-storey building with a lift and 143 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), a car hire service, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with projector and fax machine is available.

Rooms

Individually adjustable heating ensures that rooms maintain just the right temperature. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. 3 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Fine weather can be enjoyed on the terrace. A hot tub can soothe sore muscles (for a fee). Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and gluten-free meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Vincci Capitol Amenities at Vincci Capitol

  • Facilities

    • -

      24-hour reception

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      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Bars / Pubs

1 km

Nightclub

1 km

Park

2 km

Train Station

3 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1290

Very Good

827

Average

306

Poor

143

Terrible

118

Recent Reviews: 2684

  • User:elena9507

    Trip type: Family

    Very good!

    rating06 Dec 2025

    We enjoy the say in your hotel. The place so centric in Madrid city. De Sant to repeat with my husband and my daugther!

  • User:hitham i

    Trip type:

    Good hotel

    rating03 Dec 2025

    Good staff, clean and comfortable room, very good vips and location, near from centro and all attractions in Madrid , thanks 😊

  • User:Daydream66696322904

    Trip type:

    nice and clean hotel

    rating28 Nov 2025

    nice, an clean place marta was nice reception with warm welcome smille, really recomended this place if you visit madrid

  • User:egezon b

    Trip type:

    Very bad experience

    rating27 Nov 2025

    Very disappointed with our experience at Vincci Capitol Madrid. We are a family of 4 (2 adults, a 5-year-old and a 1-year-old baby) and the hotel refused to let us stay together in one standard room...

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