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The hotel is strategically located in the city centre of Madrid, close to Puerta del Sol, Plaza Mayor, in the commercial heart of the city and close to the triangle of the arts, formed by the museums El Prado, Reina Sofia and Thyssen Bornemitza.
The hotel welcomes guests in a 12-storey building with a lift and 143 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), a car hire service, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with projector and fax machine is available.
Individually adjustable heating ensures that rooms maintain just the right temperature. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. 3 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Fine weather can be enjoyed on the terrace. A hot tub can soothe sore muscles (for a fee). Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.
Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and gluten-free meals can be prepared on request. In addition, special catering options and snacks are available.
Gran Via 41
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
2726 reviewsUser: ybentayeb
Trip type: Business
Bad value for money
Bad breakfast and coffee, noise in room, slow elivator and need two different elevators to get to the room, they don’t refill water daily so only once, staff not asking what can be improved. I have had better service in hostels and 1-2 star hotels Hotel Man…
User: shayanshir
Sean
Good hotel with friendly staff, spacious rooms and nice atmosphere. Note that this place is more on the European end of the spectrum of the hotels. Therefore, some aspects of the room like the size of the couches, bed or luggage holder happens to be smaller, a…
User: Ray C
Trip type: Family
Exceptionally Good! 👍👍
Excellent location in the center city close to the theater district, the Madrid Palace, great restaurants, and many tours. The staff and facilities are exceptional and helpful in every way. We could not have had a better experience. It was delightful!!
User: Leo B
Trip type: Couples
Good stay, good location but no water boiler and coffee/tea set in the room
We stayed at Vincci Capitol Hotel from 7–13 March, and overall it was a very pleasant experience. The hotel upgraded us to a room with a view, and from Room 620 on the 6th floor we had a nice view of Gran VíaThe location is excellent, right in the center and i…
User: anatbferreira
Not coming back
The air conditioner wasn't working. It was so bad that I had to change rooms at 2 AM. The staff's solution was to open the window, but we were facing Gran Via. I specifically requested a room facing the other street, only to be moved to a different floor, stil…
