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Urso Hotel & Spa Madrid

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Urso Hotel & Spa Madrid

locationAlonso Martinez, Madrid

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About Urso Hotel & Spa MadridAbout Urso Hotel & Spa Madrid

Location

The hotle is 5 minutes’ walk from the Alonso Martínez metro station.

Facility

The hotel has a lift and features 78 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional amenities include a newspaper stand, a TV room and a library. Guests' vehicles can be parked in the garage, subject to availability. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a dining room, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Urso Hotel & Spa Madrid Amenities at Urso Hotel & Spa Madrid

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Cloakroom

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

1.2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

628

Very Good

145

Average

31

Poor

17

Terrible

16

Recent Reviews: 837

  • User:aWorldTraveller007

    Trip type: Friends getaway

    A Hidden Jewel

    rating11 Aug 2025

    Urso Hotel is worth every penny. Nice rooms, clean, neat, excellent kind staff. Simply a must try! The location is excellent as well. Justicia is one of my favorite neighborhoods, centrally located...

  • User:wantitfree

    Trip type:

    rating24 Jul 2025

    This is a lovely hotel with a great included breakfast. The staff are knowledgeable and helpful. The only issue is the beds which are hard as the cement pavement. I like a firm bed. However...

  • User:Douglas C

    Trip type:

    A Great Option for Madrid

    rating01 Jul 2025

    Comfortable rooms. A double with a roll-away worked well for 3 adults. Well-located. Service was great all around. High-quality dining, including a great breakfast. Only drawback was the fitness...

  • User:Lem214396

    Trip type:

    Madrid 10/10. Hotel Urso not so much.

    rating11 Jun 2025

    Beautiful hotel set in a great location. We had the most basic room which was well appointed and a good size for our 2 night stay, although the shower leaked all over the floor. Wasn't an issue for...

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