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This elegant hotel is situated in the business centre of Madrid just 500 m from the congress palace. Countless shopping and entertainment venues are just a stone's throw away and many of the city's top sights may easily and quickly be reached by making use of public transport, which departs from a stop located a few paces from the hotel. It is well worth paying a visit to the nearest ski resort, which lies some 60 km away.
319 rooms and 14 suites are located on 14 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a projector.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a steam bath and a hammam and, for an additional fee, a sauna and massage treatments. A dance club offers fun and entertainment.
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Paseo de la Castellana, 133
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1047 reviewsUser: Oldjack
Trip type: Couples
More AC Than Westin
The Westin Cuzco was originally an AC Hotel and perhaps it should have stayed as an AC as it did not meet the expectations I had of the Westin standard. It was well located and the staff were professional and attentive but the room was narrow and on a high flo…
User: j889814672
Trip type: Business
Nice rooms bad breakfast.
Check in was friendly and I was upgraded to a nice suite.Most comfortable bed I've had in ages, including at home.Gym was small and not so useful, but OK. I could see it would be crowded during peak times.Breakfast was pretty bad. No eggs except those from the…
User: 72nikiz
Trip type: Couples
Nice place
Excelent location for us, we visited Madrid to see the Real Madryt game and get to know the stadium. Everything in this hotel is in high level, since check in to the Womens who cleaned, everyone was really kind and helpful. I really enjoyed the breakfast. I Hi…
User: David_K_CY
Trip type: Family
Nostalgic place
The hotel feels pleasantly stuck in the early 2000s—in a charming and enjoyable way. It features a classic design that gives it character rather than feeling outdated. The breakfast buffet was excellent, with a wide variety and high-quality options. While the…
User: 3204bar
Trip type: Couples
Good hotel in a good location
This the second time we stayed at this hotel (The previous time it was an AC hotel, also in the Marriott chain.) Our room on the 15th floor had a good view and was exceptionally comfortable. However we would suggest installing a door on the bathroom. Location…
