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This luxury hotel is situated in the centre of Madrid, close to Parliament Square and the Old Town. Close to the hotel guests will find numerous stores, traditional shops and typical restaurants and bars.
The hotel has 4 lifts and features 467 rooms, including 44 suites and 8 single rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Some rooms have a balcony, which gives guests additional space for rest and relaxation. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, satellite television, a radio, a stereo system and WiFi (for a fee) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available.
Plaza de las Cortes, 7
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
5359 reviewsUser: SactoMichelle
Trip type: Family
Best hotel in Madrid
We loved this hotel - it is our favorite in Madrid. It’s perfectly located and so close to the Retiro park and all the museums. The hotel service and were spectacular, the rooms were beautiful, the beds were comfortable and the bath products were lovely. The c…
User: Carlos Z
Trip type: Family
Palace Hotel Madrid
Spent on week at the Palace Hotel. Loved every second of it. It has maintained its classic appeal and added great service to it. Breakfast in the dome is fantastic and drinks at the bar are exquisite. The bar staff is particularly welcoming. Have stayed at oth…
User: Cassietrip
Trip type: Family
Perfection!
We absolutely loved our stay here. The doormen are sweet and helpful, check in was friendly and quick and all wait staff were friendly. Our rooms were enormous with massive, comfortable beds. The bathrooms were large, with a beautiful mosaic in the shower, sof…
User: SaudA303
Trip type: Couples
Outstanding experience but…
Upon check-in, I expressed my gratitude to Gabriella at the reception. She was attentive to our stay satisfaction and ensured that our needs were met. Especially, when she learned that our trip was a special occasion, our honeymoon, she elevated our experience…
User: LisaMNewJersey
Trip type: Couples
Luxurious yet comfortable!
Luxurious, immaculate, newly renovated property filled with gorgeous chandeliers, stained glass and marble with comfortable rooms and modern necessities. It is well situated near many sites yet quiet for sleeping as our room faced the courtyard. Restaurant and…
