


95+ photos
This hotel is located in Madrid.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service and a page service. Daily newspapers will keep you informed.
Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available at the hotel. The hotel has non-smoking rooms.
The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Sun loungers and parasols on the terrace invite guests to relax and unwind. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a sauna, a steam bath and massage treatments. A wellness area with a hydrojet massage is available at the hotel. An entertainment programme and a kids' club are also options for entertainment.
Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A delicious breakfast provides energy for the rest of the day. Vegetarian dishes and vegan food can be prepared on request.

Calle del Poeta Joan Maragall, 43
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
140 reviewsUser: Vittorio N
Trip type: Solo travel
tuff
this hotel was so friggin tuff yo! the breakfast was so 67, and the beds were the perfect friggin size!! as a 41 year old, (93 days) I really enjoyed this experience. I really frickin loved how they would hand you a friggin packet of sugar yo, every friggin mo…
User: Ian C
Trip type: Couples
Lovely hotel
We stayed in The Level for four nights and it was fabulous. The hotel is situated in a relatively quiet area of the city, yet it’s a short walk to the nearest metro station (Cuzco) where you can get a train into the city.We were very grateful to receive an upg…
User: D B
Trip type: Business
Amazing experience and outstanding staff!
Great location, excellent atmosphere, and top-notch facilities. What really made it an absolutely outstanding stay and amazing experience, though, was the impeccable, solicitous, superior staff and service in all respects from beginning to end! Stay here in Ma…
User: Northerntraveller73
Trip type: Family
Good hotel with nice lounge
Stayed here for few nights while visiting Madrid with my doughter in Premium The Level room.We had the lounge access in our room and evening canapes + drinks and snacks during the day were good to have and staff there was wery polite and attentive.All in all t…
User: James J
Trip type: Family
never fails to please
I have stayed at the Melia Castilla on a number of occasions were I wrote one review to cover 3-4 stays a few months back and once again we were not disappointed. Well my stay got off to a great start when I went to check in online only to discover yes you gue…