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Sterling

locationChueca-Fuencarral, Madrid

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About SterlingAbout Sterling

Location

This hotel is situated at the heart of Madrid, close to the Gran Via and just a few minutes walk from the Royal Palace, the Plaza de España and the opera house. Plenty of shops, bars, pubs, restaurants and public transport links all lie within 200 metres of the hotel.

Facility

The hotel has 4 single rooms and 64 double rooms, which are located on 7 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a spa.

Meals

Dining facilities include a restaurant with air conditioning, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Sterling Amenities at Sterling

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Massage

LocationLocation

Around this property:

Public Transport

50 m

Bars / Pubs

100 m

Restaurants

100 m

Shopping opportunities

200 m

Beach

350 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

187

Very Good

415

Average

199

Poor

85

Terrible

47

Recent Reviews: 933

  • User:Camper12841902397

    Trip type:

    Worst bed I had ever slept in my life !! Old everything!!

    rating25 Sept 2025

    Stayed at this hotel a couple of days and so glad I only booked 2 because the hotel is very old all furniture, elevators, covers, lamps, decorations are horrible,but the worst part is the bed there...

  • User:haneenm121

    Trip type: Business

    Disappointing

    rating21 Jan 2025

    I am currently staying at the hotel and would like to share my experience. Unfortunately, my stay has not met my expectations for several reasons: • Room Maintenance: The hotel appears outdated, and...

  • User:sonak681

    Trip type:

    Good location and nice staff

    rating08 Dec 2024

    I stayed here 4 nights. The staff was really nice and helpful. The location is just super, only 1 minute walk from Gran Via. The breakfast was just basic. Cons: The hotel really needs renovation...

  • User:Travel7YYZ

    Trip type: Family

    Decent, Good Location

    rating15 Jul 2024

    A perfectly acceptable hotel just up from Gran Via and a short walk from many central areas. Quiet, clean rooms with a bit of space. Alas, no coffee maker in room; but there is a small bar fridge...

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