Smartr Madrid Gran Via 47

Recent Reviews: 54

• User: Jordan S

  Trip type: Solo travel

  Central but extremly noisy

  The hotel Is central but extremly noisy, i come back home tired from this vacation....The hotel Is central but extremly noisy, i come back home tired from this vacation....

• User: Heli B

  Trip type: Solo travel

  Avoid this place.

  Horrible in every way except for location. But still not worth the money, since it's really expensive considering what you get with it.NOT AT ALL what the pictures show.Horrible in every way except for location. But still not worth the money, since it's really expensive considering what you get with it.NOT AT ALL what the pictures show.

• User: Mark M

  Trip type: Couples

  Terrible condition and a herbal smell Bob Marley would be proud of !! - Total flea pit

  Arrived at 8.30pm , check in was strange, insisted on a credit card deposit where they write your personal card details in a book (Major Security fraud risk). Paid 100% upfront in advance with hotels.com, demanded a €50 cash deposit at the desk. Location was good, however the quality was absolutely diabolic, shabby and dirty. As soon as you exit the tiny lift you are hit with a herbal smell Bob Ma… Read moreArrived at 8.30pm , check in was strange, insisted on a credit card deposit where they write your personal card details in a book (Major Security fraud risk). Paid 100% upfront in advance with hotels.com, demanded a €50 cash deposit at the desk. Location was g… Read more

• User: Resort764918

  Trip type: Couples

  Very tired and in need of repair.

  The location of these apartments is perfect for seeing Madrid. However don't be fooled by the photos, its very tired and needs a lot of updating. When we arrived we were told our room was not ready and the fact that it said we could check in at three on our booking didn't mean it had to be ready for three, their view was that it meant its the earliest you can check in. They did resolve it and gave… Read moreThe location of these apartments is perfect for seeing Madrid. However don't be fooled by the photos, its very tired and needs a lot of updating. When we arrived we were told our room was not ready and the fact that it said we could check in at three on our bo… Read more

• User: panditrao

  Trip type: Business

  Good Location, But Room Issues and Poor Service

  The hotel's location is excellent, with plenty of restaurants and shopping options nearby, and great metro connectivity. The rooms are well-equipped with a heating plate, cutlery, refrigerator, and hot water.However, we faced issues with the AC, wifi, microwave, TV not working, despite changing rooms twice. The front desk seemed ineffective, lacking empowerment to resolve issues, and the managemen… Read moreThe hotel's location is excellent, with plenty of restaurants and shopping options nearby, and great metro connectivity. The rooms are well-equipped with a heating plate, cutlery, refrigerator, and hot water.However, we faced issues with the AC, wifi, microwav… Read more