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Sercotel Pozuelo

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Sercotel Pozuelo

madrid, spain

About Sercotel Pozuelo

location

This hotel is located in a peaceful neighbourhood, although close to the town centre. A range of restaurants, shopping venues, bars, nightclubs and links to the public transport network are located in the hotel's immediate vicinity. The property is around 30 km away from Madrid Barajas Airport.

facility

6 junior suites and 42 double rooms are available to guests in a 3-storey main building and an auxiliary building. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine. 4 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

After an eventful day, guests can work out and recharge in the gym.

meals

Various dining options are available, including a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. The hotel also offers special catering options.

Amenities at Sercotel Pozuelo

Facilities

Air conditioningBar(s)CaféCar ParkCloakroomConference RoomDisability-friendlyGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsRestaurant(s)Restaurant(s) with high-chairsRestaurant(s) with non-smoking areaRestaurant(s) with smoking areaRoom ServiceShopsWifi

Hygiene

Enhanced cleaning programmeUse of commercially available disinfectants

Meals

à la carte Dinnerà la carte LunchBreakfast BuffetFull BoardHalf BoardSet menu lunchSpecial Offers

Sport/Entertainment

Gym

Location

Map preview
Pozuelo de Alarcon, Madrid, Spain

Camino de las Huertas-Edificio 5, 2

Nearest beach300km

What's nearby

  • City Centre500m
  • Train Station3km
  • Golf Course10km
  • Nearest beach300km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.2

Very Good

95 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent53
  • Very Good22
  • Average14
  • Poor2
  • Terrible4

Recent Reviews: 95

  • User: pinkfloyd2302

    Trip type: Solo travel

    A rare gem

    21 Aug 2025

    What a gem of a hotel in a lovely part of Madrid.Amazing value for money and the best part of this outstanding experience were the lovely staff who were happy to greet their customers with a smile and welcome.Unusual to see in this day and age.I spend most of…

  • User: wlaura

    Trip type: Couples

    Isolated building, bad hotel

    10 Jun 2025

    A dark and smelly corridorThe room had not be aired for a long time, a terrible sewer smell coming from the bathroomit was impossible to sleep in these conditions, I gad to sleep with the window open, I was bitten by mosquitoes.At 5:30 the light woke me up, so…

  • User: Jakla86

    Trip type: Solo travel

    Great place to stay, do NOT eat here

    11 Dec 2024

    Nice quiet room. Very special. Great staff. The only downside is the food is literally not edible. The breakfast is cold and disgusting. I ordered a dinner that I couldn’t eat and has taken off the bill. Overall, great place to stay but terrible place to eat.…

  • User: Howdidodi

    Trip type: Couples

    Good hotel

    15 Oct 2024

    We stayed here over the weekend of the Spanish Golf Open in Madrid. Well located for both the golf and Madrid City Centre was a good start. Room was perfect, nothing to complain about. We actually stayed an extra night and were happy to do so here. The staff w…

  • User: sburkerd

    Trip type: Couples

    An excellent experience at the Sercotel Pozuelo.

    12 Aug 2024

    What a great hotel! I had reserved a standard twin room, but I jumped on it when I was offered an upgrade to a junior suite for a reasonable increase. We had a lovely room with a couch, comfortable beds and linens, excellent pillows, and coffee service! The br…

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