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Sercotel Pozuelo

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Sercotel Pozuelo

locationPozuelo de Alarcon, Madrid

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About Sercotel PozueloAbout Sercotel Pozuelo

Location

This hotel is located in a peaceful neighbourhood, although close to the town centre. A range of restaurants, shopping venues, bars, nightclubs and links to the public transport network are located in the hotel's immediate vicinity. The property is around 30 km away from Madrid Barajas Airport.

Facility

Guests have a choice of 6 junior suites and 42 double rooms located in a 3-storey main building and an auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include translation services, room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine. 4 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Sercotel Pozuelo Amenities at Sercotel Pozuelo

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu lunch

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Around this property:

City Centre

500 m

Train Station

3 km

Golf Course

10 km

Beach

300 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

53

Very Good

22

Average

14

Poor

2

Terrible

4

Recent Reviews: 95

  • User:pinkfloyd2302

    Trip type:

    A rare gem

    rating23 Aug 2025

    What a gem of a hotel in a lovely part of Madrid.Amazing value for money and the best part of this outstanding experience were the lovely staff who were happy to greet their customers with a smile...

  • User:wlaura

    Trip type:

    Isolated building, bad hotel

    rating11 Jun 2025

    A dark and smelly corridor The room had not be aired for a long time, a terrible sewer smell coming from the bathroom it was impossible to sleep in these conditions, I gad to sleep with the window...

  • User:Jakla86

    Trip type:

    Great place to stay, do NOT eat here

    rating11 Dec 2024

    Nice quiet room. Very special. Great staff. The only downside is the food is literally not edible. The breakfast is cold and disgusting. I ordered a dinner that I couldn’t eat and has taken off...

  • User:Howdidodi

    Trip type: Couples

    Good hotel

    rating16 Oct 2024

    We stayed here over the weekend of the Spanish Golf Open in Madrid. Well located for both the golf and Madrid City Centre was a good start. Room was perfect, nothing to complain about. We actually...

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