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This attractive top-class hotel lies in the centre of Madrid and is surrounded by a large park. Many public transport links and tourist attractions are found in the surrounding area.
The hotel has 7 suites, 23 single rooms and 113 double rooms, which are located on 8 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can also make use of the cleaning service on departure. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 143 non-smoking rooms.
There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a sauna, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.
Plaza Conde Valle Suchil, 5
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1434 reviewsUser: villarenta
Trip type: Friends getaway
Quality hotel in a good location. €30 from the airport
Location is excellent, just a few minutes walk from San Bernardo metro station and an easy stroll to the highlights of Madrid. Some of the more negative reviews mentioned that some reception staff could be on the surly side and think we met her. Just could hav…
User: InspectorBurak
Trip type: Family
Opportunist
I stayed at the same hotel group's hotel in Bilbao. Despite having no problems under the same conditions (as I had asked them before), this hotel in Madrid told us that we couldn't stay in the room we had chosen with my young daughter, that they couldn't provi…
User: daisy191919
Trip type: Couples
Needs improvement. Not a friendly atmosphere
We stayed here for three nights. When we checked in, I sat on the bed and fell off because there was a broken leg on the bed. My husband fixed it so we wouldn’t have to switch rooms. The hotel is very clean, has a restaurant with smaller meals, and a bar that…
User: Margaret B
Trip type: Family
Never again
Although I , with my daughter , had previously stayed there and enjoyed the experience this time was far from a success. The staff in the dining room and in the bedroom area were pleasant and helpful. Not so the reception staff. This was especially evident whe…
User: colinbV4129XK
Trip type: Couples
Not disappointed
The Hotel was clean and quite with very little road noise outside.The Hotel is in a nice location and very near the Metro.Well I read some of the reviews on this Hotel, Well I must have stopped in another Hotel I found this Hotel Well up to Parr simply excelle…
