tod blue logo

tod logoLogin/Create Account

flagIE

call icon353818882077

Homespain

Sercotel Gran Hotel Conde Duque

images

View Gallery

image url
image url

Sercotel Gran Hotel Conde Duque

locationChamberi, Madrid

Share this Dealshare

About Sercotel Gran Hotel Conde DuqueAbout Sercotel Gran Hotel Conde Duque

Location

This attractive top-class hotel lies in the centre of Madrid and is surrounded by a large park. Many public transport links and tourist attractions are found in the surrounding area.

Facility

The hotel has 7 suites, 23 single rooms and 113 double rooms, which are located on 8 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can also make use of the cleaning service on departure. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 143 non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a sauna, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Sercotel Gran Hotel Conde Duque Amenities at Sercotel Gran Hotel Conde Duque

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Foyer

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Massage

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Public Transport

50 m

City Centre

200 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

590

Very Good

545

Average

195

Poor

60

Terrible

37

Recent Reviews: 1427

  • User:daisy191919

    Trip type:

    Needs improvement. Not a friendly atmosphere

    rating12 Nov 2025

    We stayed here for three nights. When we checked in, I sat on the bed and fell off because there was a broken leg on the bed. My husband fixed it so we wouldn’t have to switch rooms. The hotel is...

  • User:Margaret B

    Trip type:

    Never again

    rating22 Oct 2025

    Although I , with my daughter , had previously stayed there and enjoyed the experience this time was far from a success. The staff in the dining room and in the bedroom area were pleasant and...

  • User:colinbV4129XK

    Trip type:

    Not disappointed

    rating14 Oct 2025

    The Hotel was clean and quite with very little road noise outside. The Hotel is in a nice location and very near the Metro. Well I read some of the reviews on this Hotel, Well I must have stopped in...

  • User:Sue K

    Trip type:

    Cold breakfast.

    rating08 Oct 2025

    This hotel was nice and the staff were very helpful. The breakfast served cold eggs, cold bacon and cold sausage. We did have issue with the ac and had to shut it off. The noise on the ac was very...

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot