Sercotel de los Reyes

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Sercotel de los Reyes

Name: Sercotel de los Reyes
Address: Plaza Ciudad Real 2, Madrid, spain
Telephone: 353818882077
Rating: 3.7

madrid, spain

About Sercotel de los Reyes

location

Located in San Sebastián de los Reyes approximately 19 km from Madrid, this hotel lies close to the industrial areas of San Sebastián de Los Reyes, Alcobendas and La Moraleja. Links to the transport network can easily be reached on foot, lying about 100 m away

facility

2 single rooms and 70 double rooms are located on 2 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

sport

Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers golf.

meals

Dining facilities include a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.

Amenities at Sercotel de los Reyes

Facilities (14)

Air conditioningLobbyConference RoomRoom ServiceLaundry ServiceGarageElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (1)

Contactless check-in/-out

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerMinibarTVRoom serviceToiletries

Security (1)

Fire extinguishers

Sport/Entertainment (1)

Golf

Location

San Sebastian de los Reyes, Madrid, Spain

Plaza Ciudad Real 2

What's nearby

Public Transport100m

Check-in from 3:00 PM · Check-out by 12:00 PM

San Sebastian de los Reyes, Madrid, Spain

Plaza Ciudad Real 2

What's nearby

Public Transport100m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.7

Good

260 reviews

Value
Rooms
Cleanliness
Service

Excellent72
Very Good88
Average66
Poor14
Terrible20

Recent Reviews: 260

User: Calvin S
Trip type: Couples
Nice hotel but very noisy
Booked this hotel as an overnight stay. Hotel itself in location and cleanliness was good. The staff were very helpful. But for all this we didn't get the best night sleep. Because the corridors was tiled anyone leaving/entering there room, talking in the corridor or dragging luggage about echoed very loudly and kept waking us up. Sercotel de los Reyes, Owner at Sercotel de los Reyes, responded… Booked this hotel as an overnight stay. Hotel itself in location and cleanliness was good. The staff were very helpful. But for all this we didn't get the best night sleep. Because the corridors was tiled anyone leaving/entering there room, talking in the corr…
User: Janice B
Trip type: Family
Very enjoyable time, hotel brilliant
We really enjoyed staying at the hotel service was very good. The receptionist Silvia was extremely good, my daughter left her purse in the cab and Silvia rang a few companies for my daughter. In the end the cab driver came back with my daughter's purse, she is definitely a very good receptionist Sercotel de los Reyes, Dueño at Sercotel de los Reyes, responded to this review Dear Guest,Thank… We really enjoyed staying at the hotel service was very good. The receptionist Silvia was extremely good, my daughter left her purse in the cab and Silvia rang a few companies for my daughter. In the end the cab driver came back with my daughter's purse, she i…
User: hicool2025
Trip type: Business
All in all good
It is very important to put water and tea,coffee and boiler. Also put tissue in the roomThank you very much Ahmed Khalil EGYPTO Hotel Globales De los Reyes, Atención al cliente/recepción at Sercotel de los Reyes, responded to this review Dear Ahmed.,Thank you very much for your feedback and suggestions. We truly appreciate you taking the time to share your experience with us.We take note of y… It is very important to put water and tea,coffee and boiler. Also put tissue in the roomThank you very much Ahmed Khalil EGYPTO Hotel Globales De los Reyes, Atención al cliente/recepción at Sercotel de los Reyes, responded to this review Dear Ahmed.,Thank…
User: dunnes08
Break away
Lovely clean hotel , staff were really friendly. Hotel was modern and breakfast was fresh and delicious Carmen Núñez, Otros at Sercotel de los Reyes, responded to this review Dear dunnes08,Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleasant as possible, that´s why we appreciate your comments.We are so thrilled to know that our staff wa… Lovely clean hotel , staff were really friendly. Hotel was modern and breakfast was fresh and delicious Carmen Núñez, Otros at Sercotel de los Reyes, responded to this review Dear dunnes08,Thank you for choosing our hotel to stay in the town! We take grea…
User: alexA2057IC
Trip type: Business
Customer Journey
Overall great experience. Probably, the other aspect that could be improved is the mini fridge in the room, it only had one small bottle of water. Also, they could provide a few snacks available in the room. Carmen Núñez, Otros at Sercotel de los Reyes, responded to this review Dear Alex,Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleas… Overall great experience. Probably, the other aspect that could be improved is the mini fridge in the room, it only had one small bottle of water. Also, they could provide a few snacks available in the room. Carmen Núñez, Otros at Sercotel de los Reyes, res…

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