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This hotel is situated in the heart of Barrio de las Letras, on Santa Ana square and close to the most important commercial centre in central Madrid. In the area around the hotel guests have the chance to experience a symbiosis of gastronomical and artistic creativity with the Prado, Thyssen Bornemisza and Reina Sofia museums in the direct vicinity. The hotel is only around 5 minutes from Puerta del Sol, Plaza Mayor, Gran Via or underground train station Se villa. It is about 10 km to the airport.
The hotel has 5 junior suites, 2 suites, 6 single rooms and 21 double rooms, which are located on 5 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 34 non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.
Various dining options are available, including a breakfast room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day.
Calle del Prado, 2
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1604 reviewsUser: DhritimanM
Trip type: Family
Excellent location but odd rooms, no view due to refurbishment and open bathroom
The location of the hotel is excellent and it is within a 15 min walk from all major tourist attractions. The hotel staff are helpful and the breakfast was good.On the negative side, there is a refurbishment ongoing so all the windows are blocked (they informe…
User: Peter T
Trip type: Couples
WARNING!! False advertising! Hotel under major renovation!
I stayed there last week of April. This hotel is undergoing major renovations!!!!!!!!!!!! You can’t see outside your room because the entire building is enveloped in scaffolding and plastic rap. Feels like your living in a cocoon. Despite numerous complaints,…
User: Nora T
Trip type: Couples
Living in a Cocoon!
We stayed at Room Mate Alicia for 5 nights and were extremely disappointed by the lack of transparency regarding the major renovation work taking place during our stay.At the time of booking, the hotel listing displayed attractive photos of the property with n…
User: Navigator09120123666
Trip type: Couples
Great location in Madrid
Fabulous hotel on the corner of the Plaza de Santa Ana. We had a basic room on 5th floor but it was comfortable with plenty of storage space and massive shower with great pressure . No view from the windows however as the hotel is getting a face lift outside o…
User: Maximilian Y
Trip type: Couples
Elegant Boutique Stay in a Historic Area
This boutique hotel offers stylish rooms and a welcoming atmosphere right in the literary heart of Madrid. The design is modern, the rooms are comfortable, and the location makes exploring the city extremely easy on foot. Borja Ancizu, Revenue Management at…
