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About Puerta De Toledo
This attractive hotel is ideally located in the historical centre of Madrid, near the Real Palace and the Plaza Mayor. The pulsing city centre is only minutes away and the hotel offers excellent links to the public transport network. The hotel provides a choice starting point for an exploration of the metropolis' abundant shops and cultural venues as well as the numerous tourist attractions.
The hotel has 52 single rooms and 100 double rooms, which are located on 6 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
Fine weather can be enjoyed on the terrace.
Various dining options are available, including a restaurant, a café, a bar and a pub. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Puerta De Toledo
Facilities
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Foyer
Garage
Hotel Safe
Laundry Service
Lifts
Medical Assistance
Pub(s)
Restaurant(s)
Room Service
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
Breakfast Buffet
Location

Around this property:
Public Transport
25 m
User Rating & Reviews
Excellent
493
Very Good
687
Average
201
Poor
49
Terrible
37
Recent Reviews: 1467
User:459mcr
Trip type:
Very pleasant stay
11 Dec 2025
User:Blackth0rn
Trip type:
Good location and budget friendly
12 Nov 2025
User:Sam H
Trip type:
Great hotel in a good location
23 Sept 2025
User:emmapeel15
Trip type: Couples
Great location for visiting Madrid
16 Sept 2025