75+ photos
The hotel is located in the Plaza de Santa Barbara in the impressive Alonso Martinez area. It is just 1.5 km away from the popular Gran Vía, the lively neighbourhood of Chueca and Plaza de Cibeles in an area where many cinemas, restaurants, terraces, cafés and shops can be enjoyed. The closest metro station is about 50 metres from the hotel and Madrid Barajas Airport is approximately 15 km away.
The hotel was built in 1888. The hotel welcomes guests in a 4-storey building with a lift and 82 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.
Dining facilities include a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.
Plaza de Santa Barbara, 10
Check-in from 2:00 PM · check-out by 12:00 PM
Excellent
2706 reviewsUser: Clara077
Trip type: Business
Excellent breakfast!
A great hotel that I can recommend with a clear conscience. The excellent breakfast deserves a special mention, with everything your heart desires: tortilla, fried eggs, Manchego cheese, Serrano ham, fresh fruit, etc. I thought it was phenomenal. The room size…
User: Onemiamiman
Trip type: Couples
This is the place to stay in Madrid.
I have really enjoyed our stay at this great hotel with the best breakfast buffet in Madrid. I have recommended the hotel to 3 friends and family. Petit Palace Santa Barbara, Guest Services / Front Office at Hotel Petit Palace Santa Barbara, responded to th…
User: Diane S
Trip type: Couples
A reasonable base for Sightseeing
This hotel is in a very good area although a good 20-30 min walk from the main areas to see. Room was clean and good size. Madrid is expensive and this hotel cost as much for 3 nights as 4 nights in Seville. Rooms around the centre bar have windows out the the…
User: Fatbardba B
Trip type: Family
Horrible customer service
Horrible experience! I forgot my bag in the room and called the hotel twice and they claimed that my bag wasn’t found when clearly I left it in the room. The person that answered the phone was very cold and didn’t even care that I lost a very valuable item and…
User: Susan K
Trip type: Friends getaway
Excellent experience
The location is great, the room was immaculate with a well-equipped bathroom, fantastic buffet breakfast and helpful, pleasant staff. Pablo Rozas, Owner at Hotel Petit Palace Santa Barbara, responded to this review Dear Susan,Thank you very much for choos…
