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About Petit Palace Plaza Del Carmen
This hotel is located in the heart of Madrid on the Plaza del Carmen. It has a good location between the Puerta del Sol and the famous shopping street of La Gran Vía, and is near many shops, which can easily be reached on foot.
The hotel was built in 1900. 42 non-smoking rooms, including 5 single rooms, are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include cycling/mountain biking, a spa and a sauna or, for a fee, a gym.
Dining facilities include a breakfast room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Petit Palace Plaza Del Carmen
Facilities
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Car Park
Conference Room
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Hygiene training for staff
No high-touch furnishings
No high-touch furnishings in public areas
Protective hygiene screens
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Sport/Entertainment
Cycling/Mountain Biking
Gym
Jacuzzi
Sauna
Sun loungers
Location
Around this property:
City Centre
300 m
Tourist Centre
500 m
User Rating & Reviews
Excellent
665
Very Good
413
Average
122
Poor
34
Terrible
18
Recent Reviews: 1252
User:mirzaasmara
Trip type:
Would not recommend the company
30 Nov 2025
User:MichalF300
Trip type:
Great experience
20 Nov 2025
User:johnmB6908JW
Trip type:
Located in the heart of Madrid….
29 Oct 2025
User:Priyankashenoy
Trip type:
Wonderful hotel in city centre
05 Oct 2025
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