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This hotel is located in the heart of Madrid on the Plaza del Carmen. It has a good location between the Puerta del Sol and the famous shopping street of La Gran Vía, and is near many shops, which can easily be reached on foot.
The hotel was built in 1900. 42 non-smoking rooms, including 5 single rooms, are located on 4 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include cycling/mountain biking, a spa and a sauna or, for a fee, a gym.
Dining facilities include a breakfast room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.
Plaza del Carmen, 4
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
1254 reviewsUser: mirzaasmara
Trip type: Friends getaway
Would not recommend the company
The location and hotel were good but I wouldn't trust the company. I had accidentally booked with a sister hotel (all Petit Palaces in their name) and they would not refund my money. Considering the amount of tourists they get and it's an authentic mistake, th…
User: MichalF300
Trip type: Couples
Great experience
We stayed at the hotel for four days. The hotel is very clean, the food is delicious, and the bed is extremely comfortable. But what impressed us the most was the amazing service from the staff, especially Silvia, who welcomed us warmly and took care of every…
User: johnmB6908JW
Trip type: Couples
Located in the heart of Madrid….
2 nights at this boutique Hotel close to restaurants and walking distance to all squares, attractions and shopping. The breakfasts were delicious with lots of variety and freshly presented each day. The front reception staff were very friendly and always avail…
User: Priyankashenoy
Trip type: Family
Wonderful hotel in city centre
We booked a triple-sharing room as we were traveling with our daughter. The hotel is located right in the heart of the city, which was very convenient. The room was spacious, clean, and well-maintained. However, the bathroom had a translucent door without a lo…
User: Zeev H
Trip type: Solo travel
Very nice hotel
I stayed at this hotel in late August/early September 2025.The hotel is in an excellent location, only a three to four-minute walk from the city center.The hotel itself is small and situated in a quiet neighborhood (despite being close to the center).The staff…
