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Occidental Castellana Norte

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Occidental Castellana Norte

locationPlaza Castilla-Chamartin, Madrid

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About Occidental Castellana NorteAbout Occidental Castellana Norte

Location

The hotel is ideally located in a development area on Castellana Avenue. It is just 10 minutes from Madrid Airport, and just a short drive from the fair ground (IFEMA).

Facility

144 double rooms are located on 6 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a vanity mirror are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and aerobics. A casino offers fun and entertainment.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The hotel also offers snacks.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Occidental Castellana Norte Amenities at Occidental Castellana Norte

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Gym

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1257

Very Good

560

Average

116

Poor

35

Terrible

25

Recent Reviews: 1993

  • User:priyakanoria

    Trip type: Business

    God aweful experience

    rating16 Jul 2025

    Terrible experience. After spending the entire day out in the heat at 10 in the night the air conditioning isn’t working and then to top it off Mr. David at the reception refuses to take calls, then...

  • User:Wiesz K

    Trip type:

    Not recommended for families or groups wanting to stay together

    rating02 Jan 2025

    You’d expect more from a 4* hotel. The hotel doesn’t have any facilities, no gym, a very small space to sit in the lobby and as a family of 6, we couldn’t sit anywhere together outside our rooms...

  • User:FlappyHanson

    Trip type: Couples

    Excellent room.

    rating27 Dec 2024

    We stayed overnight in this hotel during our land trip from France to Portugal. The room was nice... the king size bed, the bathroom and the air-conditioning are all excellent...and the smart TV...

  • User:Scenic41794967764

    Trip type:

    Lovely Madrid Stay

    rating07 Dec 2024

    Hotel had great transport links via either the Bus or Metro. The Staff were all super friendly and extremely helpful. Our modern room was clean and spacious with great facilities. Madrid is a...

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