Novotel Madrid City Las Ventas

Recent Reviews: 207

• User: D3055TSemmaf

  Trip type: Family

  Far out, nice pool, some issues

  This hotel is in a business area - we picked it due to good price and swimming pool .The swimming pool was nice but was closed for a full day. Also some of the beds are next to a very smelly drain/The pool bar doesn’t open until 1.One of the male waiting staff was very rude - the others were lively however. The room was nice although didn’t smell so fresh - no balcony’s.Room cleaned daily.Food was… Read moreThis hotel is in a business area - we picked it due to good price and swimming pool .The swimming pool was nice but was closed for a full day. Also some of the beds are next to a very smelly drain/The pool bar doesn’t open until 1.One of the male waiting staff… Read more

• User: Vitor R

  Trip type: Family

  Heat Nights

  II've been staying at this hotel for 3 nights. It's into an Ibis hotel, with shared facilities. The location isn't ideal for tourism, as it's far from the main attractions. But the worst part is the air conditioning system. It's almost 30 degrees Celsius during the day and there's no way to turn on the cold air conditioning because it's centralized and now only the heating is available. We have a… Read moreII've been staying at this hotel for 3 nights. It's into an Ibis hotel, with shared facilities. The location isn't ideal for tourism, as it's far from the main attractions. But the worst part is the air conditioning system. It's almost 30 degrees Celsius durin… Read more

• User: Joseph-2000-2000

  Trip type: Solo travel

  Excellent Restaurant in a Modern Hotel in a quiet area

  This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much and received a wonderful service, specifically at the Bar a mocktail: Great taste and wonderfully presented. I got a very nice room with a great view. The staff was very kind and helpful when I was in need.There was also a swimming pool, but I wa… Read moreThis hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much and received a wonderful service, specifically at the Bar a mocktail: Great taste and wonderfully presente… Read more

• User: RaquelitaNi

  Trip type: Family

  ????? Exceptional Humanity, Empathy, and True Hospitality ; A Masterclass in Guest Care

  ????? Exceptional Humanity, Empathy, and True Hospitality ; A Masterclass in Guest CareOur recent stay at Novotel city last ventas Madrid was meant to be a joyful family weekend exploring the city with both my parents and my 10-month-old daughter. What we experienced, however, went far beyond hospitality . it was a profound demonstration of humanity, empathy, and leadership that my family and I wi… Read more????? Exceptional Humanity, Empathy, and True Hospitality ; A Masterclass in Guest CareOur recent stay at Novotel city last ventas Madrid was meant to be a joyful family weekend exploring the city with both my parents and my 10-month-old daughter. What we expe… Read more

• User: yhismail

  Trip type: Family

  Mixed feelings

  Quite a decent hotel, very very far from the busy area which is Gran Via and surrounds....stay here only if you can't afford another hotel in a busy area or if you are in Madrid for a specific reason. Transport to and from the main area very expensive for a family of 5 as smaller taxi's don't take more than 4 passengers. Rather use the extra taxi fare that you would pay, for a hotel in a better ar… Read moreQuite a decent hotel, very very far from the busy area which is Gran Via and surrounds....stay here only if you can't afford another hotel in a busy area or if you are in Madrid for a specific reason. Transport to and from the main area very expensive for a fa… Read more