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About Novotel Madrid Center
This glorious luxury hotel is fabulously located in Madrid's tourist and commercial centre, near to the Retiro Park. Scores of shops and cultural venues as well as exemplary tourist attractions are easily discovered on foot or on public transport. The nearest underground station "O'Donnell" is close at hand.
The hotel has 790 rooms and 6 suites, which are located on 8 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi. Guests can also make use of the cleaning service on departure. The daily newspaper is laid out for guests in the the rooms. The bathrooms have a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a beauty salon and a solarium. At the hotel offers excellent facilities for leisure and relaxation, including a kids' club, a dance club and a nightclub.
Dining facilities include a restaurant with air conditioning, a café, a bar and a pub. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at Novotel Madrid Center
Facilities
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Foyer
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Nightclub
Playground
Pub(s)
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
ALLSAFE (Accor/Bureau Veritas)
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
No high-touch furnishings
No high-touch furnishings in public areas
Protective equipment for employees
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Full Board
Half Board
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Children's Entertainment
Cycling/Mountain Biking
Gym
Number of Pools
Outdoor Pool(s)
Parasols
Sun loungers
Sun terrace
Tanning Studio/Solarium
Location
Around this property:
Public Transport
50 m
User Rating & Reviews
Excellent
1156
Very Good
1043
Average
318
Poor
98
Terrible
68
Recent Reviews: 2683
User:fawn m
Trip type:
A for an additional $1000, you can have a window!- and heat stroke!
06 Jun 2025
User:Curious28649308224
Trip type:
Hotel is okay and situated to almost all places you’d want to visit.
23 May 2025
User:100mn
Trip type:
Avoid if you want a boutique or historic hotel experience, or are traveling as a family
28 Apr 2025
User:Javier J
Trip type:
you deserve better
09 Apr 2025
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