51+ photos
The hotel is wonderfully located in the centre of Madrid. It is located only around 100 m from Paseo de la Castellana Boulevard and is close to the science museum as well as the Congress Palace. The transfer time to the Madrid airport takes around 15 min. The public transport network is easily reached on foot.
266 non-smoking rooms, including 14 junior suites, 35 single rooms and 216 double rooms, are located on 8 storeys and can be reached by 4 lifts. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. The rooms have a double bed and a sofa bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can enjoy a refreshing swim in the outdoor pool area. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including skiing, a gym, callisthenics, a spa and massage treatments.
Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.
Calle de Zurbano, 79-81
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1323 reviewsUser: David B
Trip type: Business
Warning : UNSAFE
They Don't Do anything about Robbers Operating in this Hotel.Multiple Room Robberies.
User: Martinbegino
THE WORST EXPERIENCE COSIDERING QUALITY - PRICE
This hotel has no basic services like luggage storage , I planned my trip in Europe based in Madrid lo leave the luggage at hotel while I dont need it , but they dont give the service even cosidering that they say they will in Trip advisor . Unfortunately it w…
User: JoeTravelsOften
Trip type: Business
Avoid. Bait and switch on rooms
Avoid this hotel. The rooms do not match the listings. Hotel staff is not very freindly. Francisco Javier García León, Dueño at NH Madrid Zurbano, responded to this review Dear Joe,Thank you for taking the time to share your comments.We regret that your s…
User: Helen A
Trip type: Business
Mostly good, but some downsides!
The hotel was good, friendly staff, free wifi and the room was clean. Excellent shower, lovely gentle lighting in the room, especially good for late at night and first thing in the morning. BUT there was no kettle or tea/coffee in the room! First hotel I've ev…
User: ashrafelsawy
Trip type: Business
Average rating
My stay at the hotel was overall good and comfortable. The staff were courteous, and the general atmosphere was pleasant. However, there are a few areas that require improvement to enhance the guest experience: • The Wi-Fi quality needs significant improvement…
