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This upmarket hotel is situated in the centre of the museum areas of Prado, Thyssen and Reina Sofía. It offers impressive views over the botanic garden. The Atocha train station is located in the immediate vicinity.
214 rooms, including suites, 14 single rooms and 199 double rooms, are located on 8 storeys and can be reached by 2 lifts. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, skiing, a gym, callisthenics and aerobics.
Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.
Paseo del Prado, 48
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1722 reviewsUser: mcarey2026
Trip type: Business
Stay at Nacional
I paid for high-speed access to the internet, but it didn't work. I desperately needed access to watch materials ahead of an interview with Rafael Nadal about his upcoming documentary series. I spent about two hours on the phone with the hotel's IT subcontract…
User: jwcbelgrave
So-so experience
This hotel is in a good location for access to Atocha Station and the arts museums, as well as many fine restaurants. Breakfasts are copious and offer fresh fruit and excellent other choices. Staff friendly and helpful. Unfortunately, the bed was the most unco…
User: Alessandra U
Trip type: Family
Outstanding service from ÁLVARO DE RAMOS LÓPEZ Concierge • Guest Relations Manager NH NACIONAL
I was in Madrid dealing with an urgent issue that could have ruined my trip. Álvaro, the Guest Relations Manager, spent over two hours helping me with calm professionalism and focus until it was fully resolved. He didn’t just solve the problem – he gave me pea…
User: Eamonn M
Trip type: Couples
Room with terrace & park view. Magic!
Crackingly good location. Very comfortable hotel. We had a glorious park view with terrace room. Luis at front desk started our holiday brilliantly with his easy, friendly, and highly efficient manner. Thanks again Luis! 🙏 Ignacio Lendines, Owner at NH Mad…
User: 263wimh
Disappointing quality
Even on the fifth floor there was a lot of traffic noise. In such a vibrant city, at that central location, hotels should install double windows.Furthermore, the sink in the bedroom could not be used to shave (the ‘stop’ to keep the water in the sink was broke…
