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This hotel is located opposite Atocha railway station, an AVE (high-speed) station, and in close proximity to the bus station. The Prado Museum, the Thyssen Collection, and the Reina Sofía arts centre can all easily be reached on foot. Retiro Park is also close by.
The hotel has a junior suite, 24 single rooms and 43 double rooms, which are located on 8 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include medical assistance, room service, an alarm call service, a laundry service and a hairdresser.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has 68 non-smoking rooms.
There is a restaurant on the premises. A continental breakfast buffet guarantees a great start to the day.
The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.
Paseo de la Infanta Isabel 9
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
951 reviewsUser: debtate2001
Wonderful hotel!
Charming hotel with responsive staff, great location to walk to major sites, fantastic rooftop view of the cathedral and Alcazar. Breakfast available in the dining room. Pedro Villacañas, Guest Services / Front Office at NH Madrid Atocha, responded to this…
User: Vagabondas
Trip type: Couples
Great Madrid choice -- With one downside
Great location: An easy walk from the main train station & convenient (20-min walk) to most of the tourist attractions (churches, Prado, park, shopping). Great breakfast (an NH trademark) & our room on the top floor was clean, with a good bathroom &…
User: M5932FFjose
Trip type: Business
Confort and relax near "The Retiro Park"
Reception desk was profesional and check-in went quickl. The staff helped and wish to mention Jesus (22-04-2026) who new the tricks about a "Platinum" customer.No possible objection to an impecable room.Slippers and bathrobes at disposal.Coffe set and hotwater…
User: AjayGargIndia
Trip type: Business
Just excellent
Peaceful stay, the staff is polite and supportive, check in and out is very easy and quick, Breakfast and staff is so helpful Pedro Villacañas, Guest Services / Front Office at NH Madrid Atocha, responded to this review Dear Guest,Thank you for sharing yo…
User: luisosorio2025
Trip type: Business
Nice hotel
I like to stay in this hotel because of the location, service and quality. it isn't the first time neither the last Pedro Villacañas, Guest Services / Front Office at NH Madrid Atocha, responded to this review Dear Luis Thank you for sharing your feedback…
