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The hotel is located in the heart of the historic centre of Madrid, in the Golden Triangle of Art, with the main museums of Madrid, the Prado, Reina Sofía and Thyssen museums. In the surrounding area are the Congress of Deputies, the CaixaForum exhibition centre and the botanical gardens, and the hotel is very close to Atocha railway station. It takes 5 minutes to reach the Puerta del Sol and shopping area. The hotel is situated 15 minutes from Palacio de los Deportes. Access to public transport is within walking distance and Barajas International Airport is approximately 15 km away.
The hotel was built in 1904. The hotel has 116 non-smoking rooms, including 4 single rooms and 109 double rooms, which are located on 8 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and tennis are available. Water sports enthusiasts are offered windsurfing. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa and massage treatments are available in the wellness area.
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Plaza Canovas del Castillo, 4
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
2200 reviewsUser: Charlie W
Trip type: Solo travel
Great Hotel.
Lovely hotel. Very centrally located. The rooms were immaculate. The staff was particularly friendly to a non-Spanish speaking guest. They were very prompt in room cleaning while we were out. Guest Relations NH COLLECTION, Guest Services / Front Office at N…
User: Alessandra U
Trip type: Business
Outstanding help from Álvaro, Guest Relations Manager –
I was in Madrid in NH hotel dealing with an urgent issue that could have ruined my trip. Álvaro, the Guest Relations Manager, spent over two hours helping me with calm professionalism and focus until it was fully resolved. He didn’t just solve the problem – he…
User: omid K
Trip type: Solo travel
Week stay in Madrid for business and pleasure
This hotel was excellent. Service, cleanliness, location, staff, and manager are like nothing I have experienced.Highly recommend the location for any stay in Spain.Even when there is a mild glitch they jump on things and make sure you feel cared for. I really…
User: ALFRED99
Trip type: Couples
Superb Stay.
NH Collection Madrid Paseo Del Prado is superbly located for access to local Museums, Botanical Gardens, Campo Del Moro Gardens, an enormous variety of Restaurants, Cafes and Tapas Bars.Hotel reception area is not large but our check-in was quick, efficient an…
User: Nataly I
Trip type: Friends getaway
Wonderful
NH Collection Paseo del Prado completely exceeded our expectations - the level of service was outstanding, and the staff were attentive, professional, and incredibly welcoming.The location is perfect: the Prado Museum is just across the street on the right, an…
