68+ photos
This hotel is located right in the heart of Madrid.
The hotel has a lift and features 85 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
The sun loungers are perfect for soaking up some sun. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments.
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Calle de San Sebastián 2
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
1816 reviewsUser: 132StephM
Exceptional hotel experience
This hotel has it all - a beautiful and architecturally significant building, large and well-appointed rooms with a view, great breakfast with hot and cold options, a fantastic location that’s walkable to many of Madrids’s premier sites and restaurants, a very…
User: nkarp
Delightful, great location
Lovely facility, room had a lot of character, friendly service. Double barrel ceiling in the room. Only a shower (no bathtub -- but wonderful rain spout). NH COLLECTION PALACIO DE TEPA, Guest Services / Front Office at NH Collection Madrid Palacio de Tepa,…
User: 22masin
Trip type: Couples
Good hotel in excellent location
Location is excellent in old town. Hotel otherwise is good with basic services. NH COLLECTION PALACIO DE TEPA, Guest Services / Front Office at NH Collection Madrid Palacio de Tepa, responded to this review Dear Masin,Thank you for sharing your feedback.…
User: orphelia
Trip type: Family
Good location, pleasant to average stay
This is lovely hotel in a good location (8minute walk to Gran Via). We had a king size deluxe room which was smaller than what i would have expected for the additional cost (not sure if worth the extra). We had a street view with a balcony grill. The bed was v…
User: Austin R
Trip type: Couples
A wonderful find
Fabulous stay at the NH Tepa, truly a home away from home with fabulous attention and service from start to finish. From a warm welcome and upgraded suite on arrival we were made to feel like royalty. Great reception, great restaurant service and in particular…
