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Located in the heart of historical Madrid, in Puerta del Sol, the hotel is surrounded by the city’s most famous monuments (Royal Palace, Royal Theatre etc.) and Madrid’s most cosmopolitan sights (Prado Museum, Thyssen Museum, Queen Sofía Art Centre and more). Also within walking distance is Madrid’s best shopping area, with numerous restaurants, bars, theatres and cinemas. Guests will find public transport links in the immediate vicinity, and Madrid Airport is only 12 km away.
The hotel was built in 1863. The hotel has 97 non-smoking rooms, which are located on 8 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs. 2 conference rooms are available for lectures, presentations and meetings.
Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Family rooms are available for parents with children.
The hotel provides a number of options for sport and leisure. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, horse riding and hiking.
There is a breakfast room on the premises. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.
Calle Arenal 2
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1808 reviewsUser: Michael S
Trip type: Solo travel
Absolute Gem
This is an excellent hotel to base yourself when exploring Madrid. 30 metres from the metro station at Sol. Even though you are in the very heart of the city the rooms were quiet. A great breakfast to set you up for a day of exploring. Staff are very friendly…
User: Mollri
Trip type: Family
Great place to stay
Staff were welcoming and went out of their way to be helpful. On the day of our departure they organised a taxi to bring our party to the airport. When it arrived the receptionist walked wit us to meet the driver.The rooms were very quiet in spite of the hotel…
User: gkegan
Trip type: Family
Location Is the Key
This hotel is all about the location. It is a perfect spot to walk to a lot of things and easily located to catch the metro. The staff were friendly and helpful and the buffet breakfast was good. The rooms are a little dated and small , but hey its all about t…
User: Freedom67848837628
Trip type: Family
Amazing Staff
Marta and Javier were absolutely amazing. Their customer service went above and beyond!! They treated our 8-year-old son with so much care and love, and they truly made the difference in our stay. The place is small, but very clean and comfortable, and we stil…
User: tauranga2010
Trip type: Friends getaway
Another great holiday in Madrid
Great hotel in a very central location. All staff very helpful and the rooms are clean and comfortable. My third time to this hotel so that says it all…
