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Mercure Madrid Centro

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Mercure Madrid Centro

locationBarrio de las letras, Madrid

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About Mercure Madrid CentroAbout Mercure Madrid Centro

Location

This comfortable hotel is situated in the heart of Madrid, in the middle of the famous Golden Triangle of Art. From its ideal location, directly opposite the Prado, guests will easily be able to reach all of the important sightseeing attractions. Furthermore, Anton Martin underground station can be reached on foot, as is it just 200 m away.

Facility

The hotel welcomes guests in a 7-storey building with a lift and 90 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a TV and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A shower, a bathtub and a bidet are included the bathrooms. For additional convenience, bathrooms also provide a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, aerobics and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide gluten-free meals. The hotel also offers snacks.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Madrid Centro Amenities at Mercure Madrid Centro

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Gym

    • -

      Massage

LocationLocation

Around this property:

City Centre

100 m

Shopping opportunities

100 m

Restaurants

100 m

Bars / Pubs

100 m

Nightclub

100 m

Bus Station

100 m

Public Transport

200 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

445

Very Good

541

Average

218

Poor

89

Terrible

41

Recent Reviews: 1334

  • User:belaril

    Trip type:

    No restaurant, poor rooms no natural light

    rating20 Oct 2025

    The hotel is well located. However it does by no meal match what you could expect from hotel in this category and price level. My room was very dark and not well furnished. Lame bed that moves...

  • User:skatz13

    Trip type:

    Very Noisy, but Beds are Comfy

    rating16 Oct 2025

    Not the best neighborhood, but really close to Reina Sofia, Thyssen-Bornemisza and The Prado. Like any big city, it has it's share of construction, homeless people begging, and piles of...

  • User:b037

    Trip type:

    Fine

    rating22 Sept 2025

    This hotel is fine in general, apart from the fact that noise travels very easily within it. This includes through the walls, ceilings and floors of the rooms so you might risk being 'entertained' by...

  • User:Caroline D

    Trip type:

    Great stay!

    rating13 Sept 2025

    As always with Mercure, a great, clean, welcoming hotel. The staff was so friendly, and the hotel is perfectly situated right next to the Prado Museum and Retiro Park - couldn't pick a better...

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