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Salamanca-Serrano, Madrid Share this Deal
About Melia Madrid Serrano
Lying at the heart of the Salamanca district of the city, this hotel is situated close to the main shopping street and approximately 2 km from the Prado Museum. The nearest underground station is 100 m away.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 3 lifts. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service and a page service. A projector is available for guests' business needs.
All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub and a baby bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym and a solarium.
Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Options include breakfast. Vegetarian dishes and vegan food can be prepared on request.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at Melia Madrid Serrano
Facilities
24-hour check-in
Air conditioning
Bar(s)
Bicycle Cellar
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Garage
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Half Board
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Golf
Gym
Jacuzzi
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Tanning Studio/Solarium
Location
Around this property:
Public Transport
25 m
Golf Course
10 km
User Rating & Reviews
Excellent
268
Very Good
79
Average
25
Poor
13
Terrible
28
Recent Reviews: 413
User:AncaAgu
Trip type:
One-week business stay – Exceptional staff!
03 Dec 2025
User:giada b
Trip type:
Never again
17 Sept 2025
User:karel m
Trip type:
Questionable value for money
11 Sept 2025
User:651shair
Trip type:
One of the best hotels in Madrid
29 Aug 2025
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