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Homespain

Mandarin Oriental Ritz, Madrid

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Mandarin Oriental Ritz, Madrid

locationMuseo del Prado-Retiro, Madrid

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About Mandarin Oriental Ritz, MadridAbout Mandarin Oriental Ritz, Madrid

Location

This luxurious modern hotel is situated in the heart of Madrid, within walking distance of numerous places of interest which guests may like to visit, such as the Retiro Park, the Prado, Reina Sofia and Thyssen museums, the Opera and the Botanical Gardens. Close by, guests will also find numerous shops, businesses, tapas bars and restaurants.

Facility

The hotel has 2 lifts and features 162 rooms, including 12 single rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV, a radio, a games console and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Little extras include slippers, daily paper and pillow menu. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mandarin Oriental Ritz, Madrid Amenities at Mandarin Oriental Ritz, Madrid

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

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Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

238

Very Good

16

Average

4

Poor

6

Terrible

24

Recent Reviews: 288

  • User:tiagod301

    Trip type:

    A Stay Defined by Exceptional Service and Unforgettable Personal Touches

    rating08 Dec 2025

    From the very first moment I contacted the Mandarin Oriental Ritz, Madrid to organize my reservation, I knew I was in exceptional hands. The Reservations Team was extremely professional and...

  • User:elisa b

    Trip type:

    Perfect balance between elegance and relax

    rating02 Dec 2025

    The stay was amazing, the hotel is stunning and the rooms have a beautiful classical touch. Definitely recommended for a stay in Madrid as the hotel is well located close to the main attractions. The...

  • User:jorgegomezmunnoz

    Trip type:

    Fantastic Hotel.

    rating24 Nov 2025

    Everything was excellent. Professional and friendly service from reception, bellmen, the brunch team, in-room dining, the spa, and the gym.

  • User:_J8039VC

    Trip type:

    One of the most beautiful and astonishing hotels.

    rating21 Nov 2025

    Everything was perfect. All the staff of the hotel makes you fell like home. I want to express my gratitude to all, for the amazing hospitality and warmth that provided.

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