Mandarin Oriental Ritz, Madrid

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Mandarin Oriental Ritz, Madrid

Name: Mandarin Oriental Ritz, Madrid
Address: Plaza de la Lealtad 5, Madrid, spain
Telephone: 353818882077
Rating: 4.5

madrid, spain

About Mandarin Oriental Ritz, Madrid

location

This luxurious modern hotel is situated in the heart of Madrid, within walking distance of numerous places of interest which guests may like to visit, such as the Retiro Park, the Prado, Reina Sofia and Thyssen museums, the Opera and the Botanical Gardens. Close by, guests will also find numerous shops, businesses, tapas bars and restaurants.

facility

The hotel has 2 lifts and features 162 rooms, including 12 single rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV, a radio, a games console and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Little extras include slippers, daily paper and pillow menu. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Amenities at Mandarin Oriental Ritz, Madrid

Facilities (15)

Air conditioningLobbyCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (2)

SpaSteam and Sauna

Building Information (1)

Garden (m²)

Common Area (2)

Outdoor FurnitureReception

Family and Kids (1)

Childcare service

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (3)

Contactless check-in/-outGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (5)

MinibarTVRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (4)

Swimming PoolSaunaGymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Museo del Prado-Retiro, Madrid, Spain

Plaza de la Lealtad 5

Nearest airport16.5km

City centre1km

What's nearby

City centre1km
Nearest airport16.5km

Check-in from 3:00 PM · Check-out by 12:00 PM

Museo del Prado-Retiro, Madrid, Spain

Plaza de la Lealtad 5

Nearest airport16.5km

City centre1km

What's nearby

City centre1km
Nearest airport16.5km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

327 reviews

Value
Rooms
Cleanliness
Service

Excellent269
Very Good20
Average6
Poor7
Terrible25

Recent Reviews: 327

User: U9826FIjosec
Trip type: Couples
Disappointing
Arrived an hour early because we weren’t feeling well. Was offered a room and we sat down to have a drink while we waited. Room wasn’t ready so hotel offered to pay for some food while we waited. Room ready at about 6:30pm but when we got there it smelled of smoke. Waited another hour and finally checked in after 7:30pm. Would have appreciated if they were just honest from the jump instead of the… Arrived an hour early because we weren’t feeling well. Was offered a room and we sat down to have a drink while we waited. Room wasn’t ready so hotel offered to pay for some food while we waited. Room ready at about 6:30pm but when we got there it smelled of s…
User: dobraszamka
Trip type: Family
MONEY, LUXURY AND SUPERB SERVICE but it is the whole point of staying at Mandarin Oriental Ritz.
We (my father, brother and I) have spent two night say for celebrating my father's 70th birthday. We were overjoyed with quality of everything we have experienced in the hotel. From quality of service to cleanliness and we have one of the best night sleep we have all for a long long time. The price is well lets say adequate for Mandarin Ortiental Ritz but the experience was worth every penny. We a… We (my father, brother and I) have spent two night say for celebrating my father's 70th birthday. We were overjoyed with quality of everything we have experienced in the hotel. From quality of service to cleanliness and we have one of the best night sleep we h…
User: Flyer26370519538
Trip type: Couples
Timeless Luxury in the Heart of Madrid
Unforgettable March Stay at Mandarin Oriental RitzWe spent three nights at the Mandarin Oriental Ritz in Madrid this March, and the experience was truly exceptional. The hotel perfectly combines classic Belle Époque grandeur with contemporary luxury. Every detail, from the beautifully appointed room to the impeccable service, made our stay unforgettable. The location is unbeatable for exploring Ma… Unforgettable March Stay at Mandarin Oriental RitzWe spent three nights at the Mandarin Oriental Ritz in Madrid this March, and the experience was truly exceptional. The hotel perfectly combines classic Belle Époque grandeur with contemporary luxury. Every det…
User: Karim H
Trip type: Solo travel
Quite nice
Stayed here for a quick one night stop after heading to Spain to view the eclipse. Checked in after midnight so didn't have a huge amount of time to enjoy the hotel, but it seems very new and reasonably nicely done. My room (507) was clean, spacious and comfortable. My breakfast iced latte however (the cornerstone of any respectable establishment) was unfortunately dreadful and I couldn't manage m… Stayed here for a quick one night stop after heading to Spain to view the eclipse. Checked in after midnight so didn't have a huge amount of time to enjoy the hotel, but it seems very new and reasonably nicely done. My room (507) was clean, spacious and comfor…
User: AaronYeo
Trip type: Couples
Royal treatment at the Mandarin Oriental Ritz
I wanted to thank you and your team for a most regal experience at the Mandarin Oriental "Ritz". It was our first time in Madrid and we could not have asked for a better host! I knew before our arrival that the property has a royal connection and one of the original Ritz-es, but I was still blown away by the majestic architecture, immaculate facilities and most importantly the meticulous hospitali… I wanted to thank you and your team for a most regal experience at the Mandarin Oriental "Ritz". It was our first time in Madrid and we could not have asked for a better host! I knew before our arrival that the property has a royal connection and one of the or…

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