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Jw Marriott Hotel Madrid

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Jw Marriott Hotel Madrid

locationBarrio de las letras, Madrid

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About Jw Marriott Hotel MadridAbout Jw Marriott Hotel Madrid

Location

This popular hotel is centrally situated close to Puerta del Sol. The pulsing centre of Madrid is only minutes away. The hotel provides a choice starting point for an exploration of the metropolis' abundant shops and entertainment venues as well as the numerous tourist attractions.

Facility

The hotel was built in 1886. The hotel has 25 single rooms and 150 double rooms, which are located on 7 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Central heating ensures that rooms maintain just the right temperature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including a gym, callisthenics, a spa, a sauna and massage treatments.

Meals

Various dining options are available, including a restaurant, a café, a bar and a pub. Half board is offered as a catering option. A continental breakfast buffet and dinner are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Jw Marriott Hotel Madrid Amenities at Jw Marriott Hotel Madrid

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Massage

LocationLocation

Map preview

Around this property:

Public Transport

25 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

86

Very Good

10

Average

7

Poor

3

Terrible

5

Recent Reviews: 111

  • User:Laura P

    Trip type:

    My Stay at the JW Madrid Hotel

    rating14 Nov 2025

    I had a wonderful stay at the JW Madrid. The location is fantastic, and the staff were incredibly friendly. Housekeeping even organized my chaotic makeup setup, which I really appreciated. They also...

  • User:eddbr00kes

    Trip type:

    Great stay

    rating23 Sept 2025

    Loved this hotel - decent gym ( no sauna ) and really lovely staff . Lobby-evening bars staff are legends ( I’m sorry I can’t remember your names ) and it was super fun having a drink there...

  • User:laraw793

    Trip type:

    An Absolute Embarrassment — Avoid at All Costs

    rating27 Aug 2025

    I booked their top-category room and was shocked at the condition: filthy carpets, a strong odor, flies/mosquitos in the room, and mold/chipped paint in the shower. The so-called “Garden Terrace...

  • User:Christine B

    Trip type:

    Very comfortable stay

    rating12 Aug 2025

    We were greeted at the entrance and shown to reception who were very friendly and efficient. Room 602, a Junior Suite with terrace, was a lovely big room, largely decorated in shades of brown but...

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