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Isla de la Garena

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Isla de la Garena

locationAlcala de Henares, Madrid

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About Isla de la GarenaAbout Isla de la Garena

Location

The hotel is located in the business and commercial area of Alcalá de Henares, in close proximity to the department store El Corte Inglés and one of the newest and most important leisure areas, La Garena. Also, it is just 3 km from the centre of Alcalá and about 10 minutes from Barajas International Airport in Madrid.

Facility

The hotel has 79 non-smoking rooms, including 2 junior suites, 2 single rooms and 71 double rooms, which are located on 3 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and a solarium.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Isla de la Garena Amenities at Isla de la Garena

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Around this property:

Nightclub

400 m

Restaurants

400 m

Shopping opportunities

400 m

Public Transport

400 m

Bars / Pubs

400 m

Tourist Centre

3 km

City Centre

3 km

Golf Course

10 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

157

Very Good

82

Average

37

Poor

15

Terrible

22

Recent Reviews: 313

  • User:Brnensky

    Trip type: Solo travel

    Probably the filthiest hotel I have ever stayed at in Spain

    rating13 Mar 2023

    What a filthy disaster - just have a look at the photos. Dust, dirt and some strange excrements everywhere, aircon working only for heating, 'beautiful' views and sounds of a highway nearby...

  • User:DANI4268

    Trip type: Business

    Great Option but.....

    rating23 May 2018

    This is a very well located hotel for business ( or holidays ) if you visit Alcala. Clean, good breakfast buffet-and big rooms. The team is amazing! Very good people and very professional! I wanted...

  • User:MLtraveled

    Trip type:

    Good stay! Charm!

    rating23 May 2017

    Good stay! The room was very clean and comfortable with a great bathroom and shower. I loved the slightly 70's modern vibe of the built-ins and furniture. I had an early check-out and the...

  • User:AgneSina_4

    Trip type: Business

    Average

    rating03 Mar 2017

    It might have been a great 4 stars Hotel 5 to 10 years ago. For how it is now 3 stars would be more than enough. The room was not very well cleaned (pieces of bread were in each and every corner) anf...

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