Isla de la Garena

20+ photos

Isla de la Garena

Name: Isla de la Garena
Address: Galileo Galilei, 18, Madrid, spain
Telephone: 353818882077
Rating: 4.1

madrid, spain

About Isla de la Garena

location

The hotel is located in the business and commercial area of Alcalá de Henares, in close proximity to the department store El Corte Inglés and one of the newest and most important leisure areas, La Garena. Also, it is just 3 km from the centre of Alcalá and about 10 min from Madrid - Barajas International Airport.

facility

The hotel has 2 junior suites, 2 single rooms and 71 double rooms, which are located on 3 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and a hammam.

meals

Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Isla de la Garena

Facilities (11)

Air conditioning24-hour receptionConference RoomRoom ServiceLaundry ServiceBicycle HirePetsElevator/ LiftLaundryParkingWifi

Beauty and Spa (1)

Spa

Building Information (1)

Garden (m²)

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hygiene (3)

Protective equipment for employeesProtective equipment for guestsGym/ Fitness centre

Meals (2)

BarRestaurant

Room Facilities (5)

ShowerHairdryerMinibarTVRoom service

Security (1)

Security Guard

Sport/Entertainment (4)

Indoor PoolOutdoor Pool(s)Swimming PoolSauna

Location

Alcala de Henares, Madrid, Spain

Galileo Galilei, 18

What's nearby

Nightclub400m
Restaurants400m
Shopping opportunities400m
Public Transport400m
Bars / Pubs400m
Tourist Centre3km
City Centre3km
Golf Course10km

Check-in from 14:00 · Check-out by 12:00

Alcala de Henares, Madrid, Spain

Galileo Galilei, 18

What's nearby

Nightclub400m
Restaurants400m
Shopping opportunities400m
Public Transport400m
Bars / Pubs400m
Tourist Centre3km
City Centre3km
Golf Course10km

Check-in from 14:00 · Check-out by 12:00

User Rating & Reviews

4.1

Very Good

344 reviews

Value
Rooms
Cleanliness
Service

Excellent185
Very Good82
Average37
Poor15
Terrible25

Recent Reviews: 344

User: Brnensky
Probably the filthiest hotel I have ever stayed at in Spain
What a filthy disaster - just have a look at the photos. Dust, dirt and some strange excrements everywhere, aircon working only for heating, 'beautiful' views and sounds of a highway nearby, super-expensive bar/restaurant with strikingly terrible food. All that for the price of a five-star Parador hotel nearby... Seriously?What a filthy disaster - just have a look at the photos. Dust, dirt and some strange excrements everywhere, aircon working only for heating, 'beautiful' views and sounds of a highway nearby, super-expensive bar/restaurant with strikingly terrible food. All tha…
User: DANI4268
Trip type: Business
Great Option but.....
This is a very well located hotel for business ( or holidays ) if you visit Alcala. Clean, good breakfast buffet-and big rooms. The team is amazing! Very good people and very professional! I wanted to score it as 4 but there is a problem....every morning when you enter the main reception smells tonacco. All the time! Who? No idea? But this is the reason why this hotels is not at 4.This is a very well located hotel for business ( or holidays ) if you visit Alcala. Clean, good breakfast buffet-and big rooms. The team is amazing! Very good people and very professional! I wanted to score it as 4 but there is a problem....every morning when…
User: MLtraveled
Good stay! Charm!
Good stay! The room was very clean and comfortable with a great bathroom and shower. I loved the slightly 70's modern vibe of the built-ins and furniture. I had an early check-out and the concierge actually made myself and my group coffees at 5AM - very nice service!I didn't get to check out the pool, but it looked quite nice.The location was great as it is close the airport and also very close to… Good stay! The room was very clean and comfortable with a great bathroom and shower. I loved the slightly 70's modern vibe of the built-ins and furniture. I had an early check-out and the concierge actually made myself and my group coffees at 5AM - very nice s…
User: AgneSina_4
Trip type: Business
Average
It might have been a great 4 stars Hotel 5 to 10 years ago. For how it is now 3 stars would be more than enough.The room was not very well cleaned (pieces of bread were in each and every corner) anf frigo bar was empty.SPA and Gym were ok eventho chairs were broken.Not bad nor good. HOTELISLADELAGARENA, Director Comercial at Isla de La Garena Hotel, responded to this review Dear Agnese S,We w… It might have been a great 4 stars Hotel 5 to 10 years ago. For how it is now 3 stars would be more than enough.The room was not very well cleaned (pieces of bread were in each and every corner) anf frigo bar was empty.SPA and Gym were ok eventho chairs were b…
User: BlineandGrettiTours
Trip type: Business
Nice quiet hotel for Business or Pleasure
Excellent staff who are always helpful. Tends to get very busy at the weekend as it has a very good outdoor pool area and also seems to be the local wedding celebrations venue, but weekdays it can be very quiet which is ideal for us. Only downside would be the quality of the menu at lunchtime if you just want a snack and not a full meal. It is not close to the airport, 40euros each way depending w… Excellent staff who are always helpful. Tends to get very busy at the weekend as it has a very good outdoor pool area and also seems to be the local wedding celebrations venue, but weekdays it can be very quiet which is ideal for us. Only downside would be the…

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