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Isla de la Garena

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Isla de la Garena

madrid, spain

About Isla de la Garena

location

The hotel is located in the business and commercial area of Alcalá de Henares, in close proximity to the department store El Corte Inglés and one of the newest and most important leisure areas, La Garena. Also, it is just 3 km from the centre of Alcalá and about 10 min from Madrid - Barajas International Airport.

facility

The hotel has 2 junior suites, 2 single rooms and 71 double rooms, which are located on 3 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the pool from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and a hammam.

meals

Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Isla de la Garena

Facilities

24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkConference RoomDisability-friendlyGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsPlaygroundRestaurant(s)Restaurant(s) with high-chairsRestaurant(s) with non-smoking areaRestaurant(s) with smoking areaRoom ServiceShopsTV RoomWifi

Hygiene

Contactless paymentEnhanced cleaning programmeHand sanitiserNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesProtective hygiene screensProtective masks for guestsSocial distancing regulationsUse of commercially available disinfectants

Meals

à la carte Dinnerà la carte LunchBreakfast BuffetFull BoardHalf BoardSet menu lunch

Sport/Entertainment

AerobicsChildren's PoolCycling/Mountain BikingGymIndoor PoolJacuzziOutdoor Pool(s)ParasolsSaunaSteam bathSun loungersSun terraceTanning Studio/Solarium

Location

Map preview
Alcala de Henares, Madrid, Spain

Galileo Galilei, 18

What's nearby

  • Nightclub400m
  • Restaurants400m
  • Shopping opportunities400m
  • Public Transport400m
  • Bars / Pubs400m
  • Tourist Centre3km
  • City Centre3km
  • Golf Course10km

Check-in from 14:00 · check-out by 12:00

User Rating & Reviews

4.1

Very Good

324 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent167
  • Very Good82
  • Average37
  • Poor15
  • Terrible23

Recent Reviews: 324

  • User: Brnensky

    Probably the filthiest hotel I have ever stayed at in Spain

    13 Mar 2023

    What a filthy disaster - just have a look at the photos. Dust, dirt and some strange excrements everywhere, aircon working only for heating, 'beautiful' views and sounds of a highway nearby, super-expensive bar/restaurant with strikingly terrible food. All tha…

  • User: DANI4268

    Trip type: Business

    Great Option but.....

    22 May 2018

    This is a very well located hotel for business ( or holidays ) if you visit Alcala. Clean, good breakfast buffet-and big rooms. The team is amazing! Very good people and very professional! I wanted to score it as 4 but there is a problem....every morning when…

  • User: MLtraveled

    Good stay! Charm!

    22 May 2017

    Good stay! The room was very clean and comfortable with a great bathroom and shower. I loved the slightly 70's modern vibe of the built-ins and furniture. I had an early check-out and the concierge actually made myself and my group coffees at 5AM - very nice s…

  • User: AgneSina_4

    Trip type: Business

    Average

    02 Mar 2017

    It might have been a great 4 stars Hotel 5 to 10 years ago. For how it is now 3 stars would be more than enough.The room was not very well cleaned (pieces of bread were in each and every corner) anf frigo bar was empty.SPA and Gym were ok eventho chairs were b…

  • User: BlineandGrettiTours

    Trip type: Business

    Nice quiet hotel for Business or Pleasure

    18 Jul 2016

    Excellent staff who are always helpful. Tends to get very busy at the weekend as it has a very good outdoor pool area and also seems to be the local wedding celebrations venue, but weekdays it can be very quiet which is ideal for us. Only downside would be the…

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