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Homespain

Intercontinental Madrid

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Intercontinental Madrid

locationSantiago Bernabeu-Castellana, Madrid

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About Intercontinental MadridAbout Intercontinental Madrid

Location

This excellent, popular luxury hotel lies on the wonderful Castellana boulevard just a short bus ride from the old town and the Prado museum (Gregorio Maranon station). It is just 4 km to the city centre and links to the public transport are to be found directly out front.

Facility

The apartment hotel has 28 suites, 91 apartments, 196 single rooms and 111 double rooms, which are located on 8 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. A business centre with fax machine, projector and photocopier is available. The congress service offers support with all aspects of event organisation.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Amenities at Intercontinental Madrid Amenities at Intercontinental Madrid

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

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      Squash

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      Steam bath

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      Sun terrace

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      Tennis

LocationLocation

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Around this property:

Beach

300 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1840

Very Good

665

Average

192

Poor

59

Terrible

35

Recent Reviews: 2791

  • User:Alvaro_EER

    Trip type:

    Excellent Stay.

    rating14 Dec 2025

    Truly excellent. At arrival, you are greeted by very friendly staff, very helpful and welcoming. Hotel is classic, maybe in the need of a slight uplift, but I wish that if they do it, they don't...

  • User:Jaime S

    Trip type:

    Excellent property and better staff

    rating08 Dec 2025

    Superb stay. Excellent staff. Perfect location walking distance from all shops and main street. Property needs a refurb, but staff are excellent and make the stay like at home. From staff at...

  • User:Barbara W

    Trip type:

    Love Intercontinental

    rating08 Dec 2025

    My daughter and I were on our first trip to Spain and chose to spend three days at the IC Madrid. (We have status & lounge privileges, which bring benefits). The staff couldn’t have been nicer...

  • User:mariliacbraga

    Trip type:

    Great stay

    rating06 Dec 2025

    Amazing experience at Intercontinental Madrid. We had access to the Lounge and it made a huge difference for us. The breakfast there is great, and service is outstanding. Heads up to Deyanira Rojas...

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