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This excellent, popular luxury hotel lies on the wonderful Castellana boulevard just a short bus ride from the old town and the Prado museum (Gregorio Maranon station). It is just 4 km to the city centre and links to the public transport are to be found directly out front.
The apartment hotel has 28 suites, 91 apartments, 196 single rooms and 111 double rooms, which are located on 8 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. A business centre with fax machine, projector and photocopier is available. The congress service offers support with all aspects of event organisation.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.
A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.
Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.
Paseo de la Castellana 49
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
2962 reviewsUser: Philip H
Trip type: Family
We did not need to go outside to get great food and excellent service!
We stayed at the Hotel for a week and had a wonderful breakfast almost every morning -for long hours. We had dinner in their restaurant on our fourth night there. The waiter and the Maitre’D attended to us, possibly because we dined early, but we believe that…
User: Janis K
Trip type: Couples
Great hotel with convenient location
Great hotel with excellent staff. We were upgraded to our room but realized it was facing front and seemed a bit noisy. We called the desk and within minutes we were given a different and quieter room. Sleeping conditions were excellent with comfortable bed, d…
User: Vivek M
Trip type: Business
Good experience
Mr Rodrigo Fernandes deserves special thanks for the care he took. JCCMadrid Caballero, Dueño at Intercontinental Madrid By Ihg, responded to this review Dear Vivek M,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your st…
User: marg529
Trip type: Family
Very nice hotel
Arranged by tour company, lovely room although a bit smaller than we expected. Staff were brilliant and very attentive.It’s not in the middle of the tourist area but if you are fit it’s easy to walk or catch a bus. Taxi is quite cheap also. Meals were very nic…
User: Peter M
Trip type: Couples
Visit to Intercontinental Hotel Madrid
Great customer serviceImmaculate rooms JCCMadrid Caballero, Dueño at Intercontinental Madrid By Ihg, responded to this review Dear Peter M,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something o…
