INTER Puerta del Sol Pension

Recent Reviews: 301

• User: ERIN H

  Trip type: Solo travel

  Do not book!!!

  Good location is about the only thing this place has going for it. Very dreary atmosphere a soon as you enter, not warm nor welcoming. The rooms advertised in images are nothing like the actual room i was given where the wood was all water damaged, the table was rusty and coming away from the wall and the plug socket was only just hanging in, it must've been huge fire risk! Advert said there was a… Read moreGood location is about the only thing this place has going for it. Very dreary atmosphere a soon as you enter, not warm nor welcoming. The rooms advertised in images are nothing like the actual room i was given where the wood was all water damaged, the table w… Read more

• User: Lee C

  Trip type: Friends getaway

  Crap!

  I should really rate this place 0 out of 5!It’s terrible! And I mean terrible!Only stayed in all honesty because it was part of a stag party, otherwise it would definitely have been a no go!Tiny, dirty, old and run down! No reception, which was unhelpful because the keys stop working every day!Everything done by telephone!God awful!Do not even consider it!I should really rate this place 0 out of 5!It’s terrible! And I mean terrible!Only stayed in all honesty because it was part of a stag party, otherwise it would definitely have been a no go!Tiny, dirty, old and run down! No reception, which was unhelpful becau… Read more

• User: Jamie K

  Trip type: Couples

  Dreadful rooms, dreadful service

  Horrific experience. We arrived at the hotel to be greeted by sheets with cigarette burns in, stains on the surfaces, mucas on the wall, exposed wires and more. We instantly informed the hotel that we would not be staying. They told us to send pictures and we did immediately. They didn't reply. When I asked them two days later about the situation regarding s refund, they said that they would not b… Read moreHorrific experience. We arrived at the hotel to be greeted by sheets with cigarette burns in, stains on the surfaces, mucas on the wall, exposed wires and more. We instantly informed the hotel that we would not be staying. They told us to send pictures and we… Read more

• User: Hergaman

  Trip type: Solo travel

  Appalling check in process - didn’t stay.

  I did not stay in the end.Myself and two Italian girls spent 30 minutes trying to check in.QR Code - not working - three attempts. For the girls also.Passport recognition - multiple attempts before it worked. No English instructions?? I couldn’t see any and had to guess. The two girls were helpful.They called the helpline - the message was ‘just follow the instructions again’. I stopped my registr… Read moreI did not stay in the end.Myself and two Italian girls spent 30 minutes trying to check in.QR Code - not working - three attempts. For the girls also.Passport recognition - multiple attempts before it worked. No English instructions?? I couldn’t see any and ha… Read more

• User: Lollipopadopalus72

  Trip type: Family

  What a let down!

  I took my son to Madrid for his 21st birthday and booked a twin room. CONS - 1. At first I thought they’d put us in a double room as it looked like a double bed but it was actually 2 single beds pushed together. I was expecting the beds to be at least a few inches apart. This room was definitely not on the Loveholidays or Booking.com websites along with the other rooms advertised. 2. The room was… Read moreI took my son to Madrid for his 21st birthday and booked a twin room. CONS - 1. At first I thought they’d put us in a double room as it looked like a double bed but it was actually 2 single beds pushed together. I was expecting the beds to be at least a few in… Read more