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The hotel is located in the heart of Madrid, only a 3-minute walk from Gran Via and the city’s main commercial area with numerous bars, restaurants and shops. Puerta del Sol is only 15 minutes’ walk away and the hotel offers easy access to the famous Royal Palace and to the Sabatini Gardens. Madrid Barajas Airport is about 12 km from the hotel.
The hotel has 2 suites, 13 single rooms and 80 double rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa and a solarium. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.
Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.
San Bernardo 1
Check-in from 3:00 PM · check-out by 12:00 PM
Good
3575 reviewsUser: 102rt
Trip type: Couples
Disappointing bathroom and poor blackout options for a 4-star hotel
First impressionsWe are staying here for 5 nights and are currently on our first day. We were given a room in the old section of the hotel. The room itself is clean and tidy, but the bathroom unfortunately does not meet 4-star standards; it feels very run-down…
User: RumJumbie
Trip type: Family
Comfort, Service, and the Best Location
We were a little concerned when we first learned that this hotel was the one selected for us to stay as part of a family package for the LaLiga futbol/soccer showcase we were bringing our nephew to attend in Madrid. The reviews were mixed. With further researc…
User: pamela p
Trip type: Family
Appalling customer service
The location of this hotel was great. However the customer service leaves a lot to be desired. We couldn’t access the bar for a drink because it was full with non guests. No solutions offered and no apology even though we were guests. ‘It’s not my fault people…
User: Jessica B
Trip type: Family
it's not worth the price
The room wasn't particularly well-maintained. The bathroom was terrible. The bathroom fan was broken from day one. We reported it to reception on the second day. The shower glass was cracked, the wall was moldy, the shower buttons were broken, and the drain wa…
User: Martin Almo E
Trip type: Family
Mold in the bathroom and a very noicy brealfast area.
Mold in the bathroom.The breakfast area had an extremely noice toaster with an constant sqweeky sound as well as theu tried to deafen the toaster sound with som bad and way too loud bird sounds over the speakers. Comunicacion Inhala Hotel Garden, Marketing…
