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This hotel welcomes guests in Madrid.

Albacete 1
Check-in from 2:00 PM · Check-out by 12:00 PM

Albacete 1
Check-in from 2:00 PM · Check-out by 12:00 PM
Very Good
88 reviewsUser: Messos
Trip type: Family
Everything you would want from a hotel.
The room’s door was hard to open, which is the only con of the hotel. The staff was more than friendly, the rooms were quite and clean. There is a minibar which also serves as a fridge. There was no toilet brush, which was a bit strange. The hotel has a pool, a gym and a nice restaurant too.The room’s door was hard to open, which is the only con of the hotel. The staff was more than friendly, the rooms were quite and clean. There is a minibar which also serves as a fridge. There was no toilet brush, which was a bit strange. The hotel has a pool,…
User: Venture323416
Trip type: Family
Funky nice design hotel
Great welcome from the front-office team! The rooms are big and very funky!The swimming pool big extra with the heat Needs to be cleaned more often and around by the sunbatheThe only big question? Why this hotel has the bar tenders and waiters??? They are horrible and rude not ,friendly at allI was almost afraid to sit and order something!Great welcome from the front-office team! The rooms are big and very funky!The swimming pool big extra with the heat Needs to be cleaned more often and around by the sunbatheThe only big question? Why this hotel has the bar tenders and waiters??? They are horr…
User: Sarah S
Trip type: Friends getaway
Awful service, rude staff
Shocking service. Rude staff. Had a basically empty restaurant and refused to seat us (on the proviso they did not have enough staff working and even though we could book online). Asked to speak to a manager which was refused. Really terrible, treat British people like scum. Will never be using ibis again.Shocking service. Rude staff. Had a basically empty restaurant and refused to seat us (on the proviso they did not have enough staff working and even though we could book online). Asked to speak to a manager which was refused. Really terrible, treat British pe…
User: Rachel M
Trip type: Family
Nice hotel for families
Very nice place for families. Great facilities like pool, snooker table and bar. Good price. The rooms are clean and big and the staff are very nice and polite. There is good transformation to the city, bus number 53 gets to all the important areas .Very nice place for families. Great facilities like pool, snooker table and bar. Good price. The rooms are clean and big and the staff are very nice and polite. There is good transformation to the city, bus number 53 gets to all the important areas .
User: Abdellaziz L
Trip type: Family
"Traumatic experience and blatant lack of support from hotel staff"
I must share my catastrophic experience at the Novotel Ibis Styles Madrid City Las Ventas hotel. This establishment, despite claiming to offer high standards of comfort and safety, has deeply disappointed me, turning what was supposed to be a pleasant stopover on the way to our vacation into a real nightmare.On June 25, 2023, my wife, daughter and I were the victims of a violent robbery in the hot… I must share my catastrophic experience at the Novotel Ibis Styles Madrid City Las Ventas hotel. This establishment, despite claiming to offer high standards of comfort and safety, has deeply disappointed me, turning what was supposed to be a pleasant stopover…
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