126+ photos
This hotel is located in the heart of Madrid.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics.
Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
Gran Via 31
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1763 reviewsUser: 776noreenm
Trip type: Friends getaway
Great Stay
Really enjoyed my stay in Hyatt Centric Grand Via. The hotel is very central with very efficent and friendly staff, a special mention to the room service staff at breakfast, concierge and to Selp in the Restaurant who made my birthday special. Guest Experie…
User: jdr504
Great choice in Madrid!
Beautiful hotel, right on Gran Via in the heart of it all. Comfortable room (although a little noisy since it was next to a hotel service closet, which was used all day). Great breakfast buffet (order from menu) and friendly staff. Guest Experience, Guest S…
User: Johanna K
Trip type: Friends getaway
Great Hotel
I recently stayed in the Hyatt Centric Hotel Madrid, which I would highly recommend. In particular I want to congratulate a lovely gentleman who served us in Hielo y Carbón a lovely restaurant , by the name of Self hopefully I have the spelling of his name cor…
User: H7411DSnicholass
Perfect Family Hotel
Hyatt Centric was located in the heart of the city. Easy to get to, friendly and professional staff. The hotel is clean and inviting. the restaurant inside is great and the rooftop restaurant has some stunning views of the city. Guest Experience, Guest Serv…
User: amysa
Trip type: Friends getaway
Amazing Service, Great Location, Highly Recommended!
Location - right smack in the middle of Madrid city center. Shops left and right, El Corte Ingles a 5-min walk, grocery in the basement, small shops further down the road, and before you know it you are already in Sol. Hotel is also across the Gran Via stop fo…
