Hyatt Centric Gran Via Madrid

126+ photos

Hyatt Centric Gran Via Madrid

Name: Hyatt Centric Gran Via Madrid
Address: Gran Via 31, Madrid, spain
Telephone: 353818882077
Rating: 4.3

madrid, spain

About Hyatt Centric Gran Via Madrid

location

This hotel is located in the heart of Madrid.

facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Amenities at Hyatt Centric Gran Via Madrid

Facilities (14)

Air conditioningLobbyCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerHairdryerMinibarTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Gym

Transfers (1)

Airport Transfers

Location

Gran Via, Madrid, Spain

Gran Via 31

Check-in from 3:00 PM · Check-out by 12:00 PM

Gran Via, Madrid, Spain

Gran Via 31

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

1808 reviews

Value
Rooms
Cleanliness
Service

Excellent1185
Very Good262
Average180
Poor95
Terrible86

Recent Reviews: 1808

User: Freedom15978022828
Trip type: Family
Magnifico!
My daughter and I thoroughly enjoyed the atmosphere of elegance, the splendid breakfast buffet, and the rooftop bar. It is walking distance to museums. Staff was exceedingly helpful. Congrats to Mario and his lovely staff. Hope to return. Michael and Mary Guest Experience, Guest Services / Front Office at Hyatt Centric Gran Via Madrid, responded to this review Dear Michael & Mary,Thank… My daughter and I thoroughly enjoyed the atmosphere of elegance, the splendid breakfast buffet, and the rooftop bar. It is walking distance to museums. Staff was exceedingly helpful. Congrats to Mario and his lovely staff. Hope to return. Michael and Mary…
User: sunofabeach2
Excellent Location and Breakfast, but Not a Five-Star Experience
We stayed at the Hyatt Centric Gran Via Madrid on September 22, 2026, and unfortunately our experience did not resonate with what we would consider a true five-star hotel experience. Given the overwhelmingly positive reviews, we arrived with fairly high expectations, but ultimately found the hotel lacking the sense of arrival, service, room quality, and overall “wow factor” we associate with a pro… We stayed at the Hyatt Centric Gran Via Madrid on September 22, 2026, and unfortunately our experience did not resonate with what we would consider a true five-star hotel experience. Given the overwhelmingly positive reviews, we arrived with fairly high expect…
User: Danielle B
Trip type: Business
In the center of everything
Great hotel spacious with nice sitting area in room. Great breakfast overlooking the city. Very friendly, close to everything 8 floor Primark across the street.Great hotel spacious with nice sitting area in room. Great breakfast overlooking the city. Very friendly, close to everything 8 floor Primark across the street.
User: Greg T
September in Madrid!
Hyatt Centric is well positioned on Gran Via in a historic building.The rooms are spacious and if you're able to upgrade the suites are amazing.The Rooftop "El Jardin de Diana" offers fantastic cocktails and tapas while taking in the Sunset views, the servers were all great ...especially Lucy! Guest Experience, Guest Services / Front Office at Hyatt Centric Gran Via Madrid, responded to this re… Hyatt Centric is well positioned on Gran Via in a historic building.The rooms are spacious and if you're able to upgrade the suites are amazing.The Rooftop "El Jardin de Diana" offers fantastic cocktails and tapas while taking in the Sunset views, the servers…
User: Inspire18880044900
Perfect location in the best city in the world!
Perfect location in the heart of the citudad! Highly professional & courteous staff. As a longtime world traveler, this is by far & away one of the best overall hotel experiences to date. The connivence as well as attention to guests is unparalleled. Guest Experience, Guest Services / Front Office at Hyatt Centric Gran Via Madrid, responded to this review Dear guest,Thank you very muc… Perfect location in the heart of the citudad! Highly professional & courteous staff. As a longtime world traveler, this is by far & away one of the best overall hotel experiences to date. The connivence as well as attention to guests is unparalleled.…

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