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Hyatt Centric Gran Via Madrid

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Hyatt Centric Gran Via Madrid

locationGran Via, Madrid

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About Hyatt Centric Gran Via MadridAbout Hyatt Centric Gran Via Madrid

Location

This hotel is located in the heart of Madrid.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Amenities at Hyatt Centric Gran Via Madrid Amenities at Hyatt Centric Gran Via Madrid

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1092

Very Good

259

Average

177

Poor

94

Terrible

82

Recent Reviews: 1704

  • User:Nikos M

    Trip type:

    Fabulous Hotel - Highly recommended!

    rating17 Dec 2025

    Everything was excellent! The staff and the facilities amazing! The breakfast awesome! The view from the rooftop fantastic! Everything was great with professional staff and warm welcoming! Thank you...

  • User:Kunal G

    Trip type: Solo travel

    Average

    rating15 Dec 2025

    Overall the stay was comfortable. The highlight of the room was the balcony. I wish the hotel focussed more on the cleanliness od my room.

  • User:WassimL

    Trip type: Family

    Highly recommended

    rating13 Dec 2025

    Great location very friendly and helpful staff and modern hotel. In the center of Madrid with walking distances to most attractions and shops.

  • User:Josue P

    Trip type: Business

    Madrid in the Fall

    rating05 Dec 2025

    Great place, right in the heart of Madrid. Close to all the important places and plenty to shop, eat and see. Rooms were very comfortable and clean, plenty of space and amenities. The food at the...

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