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This hotel is wonderfully situated at the heart of Madrid, surrounded by cultural venues, countless shops and excellent links to the public transport network. The airport lies some 18 km from the hotel.
15 junior suites, 9 suites, 11 single rooms and 72 double rooms are located on 6 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a complimentary babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms include a double bed. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a sauna, a steam bath and a solarium. A nightclub offers fun and entertainment.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Carrera San Jeronimo 34
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
3251 reviewsUser: Karen W
Trip type: Solo travel
Beautiful boutique hotel in excellent location - wonderful stay!
Great location! Stunning interior! Beautiful, comfortable and well appointed guest rooms. Excellent restaurant and bar. Hotel staff are knowledgeable, friendly, helpful and speak multiple languages. Hotel- cmanager, Owner at Hotel Urban, responded to this r…
User: Relax32707160423
Trip type: Couples
Zero flexibility or empathy—Not a 5-star experience
Extremely disappointed with the service here. Due to the ongoing conflict in the Middle East, my partner and I were unable to make our original dates and requested to move our booking. Despite their 5-star status, the hotel flatly refused to assist or offer an…
User: Asavelin
Trip type: Couples
Ineffective air conditioning in many rooms
We travelled in March. Temperature in our room was 23-25 degrees. The air conditioning would not reduce the room temperature below this level. We were told the air conditioning was working and this was a reasonable temperature. It seems that the air conditioni…
User: Núria A
Trip type: Business
An amazing experience at the Urban Hotel
The urban hotel is very good located, less that 10 min walking from plaza del sol and 10 min driving to the Tran station.The vibe of the hotel is very elegant and cozy.The standard room is big, with an amazing closet where you can fit all your clothes and a so…
User: W254DDannettem
Trip type: Couples
Brilliant trip to beautiful Madrid staying at this lovely hotel.
Beautiful hotel with extremely helpful friendly and professional staff at the door, reception, hotel services and the dining room. We had the best time visiting this lovely city and it was so nice to have a lovely hotel to come back to after the days sightseei…