27+ photos
This city hotel is centrally located, close to the Gran Vía, Puerta del Sol and Plaza España. There are a profusion of wonderful bars, restaurants and shopping facilities in the surrounding area.
This hotel has a lift and a reception desk. The hotel provides room service, a laundry service and a conference room. Wireless internet access is provided in public areas. Guests arriving by car can park their vehicles in the car park.
Air conditioning ensures that rooms maintain comfortable temperatures. A desk is provided. Equipped with a telephone, a flatscreen television and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a bathtub and include a hairdryer. Bathrooms with wheelchair access can also be booked. Family rooms are available for parents with children.
After an eventful day, guests can work out and recharge in the gym.
At the non-smoking restaurant, guests are waited on in a cosy atmosphere. A delicious breakfast provides energy for the rest of the day.
Gran Via 72
Check-in from 2:00 PM · check-out by 12:00 PM
Good
1466 reviewsUser: sarahkitching8
Trip type: Friends getaway
Luggage stolen in hotel reception whilst paying for room!
No security at all! Luggage stolen whilst paying for room in hotel lobby. Hotel staff didn’t show huge concern or surprise told us we had to go to the police station they refused to phone the police for us! Staff admitted it’s happened before. Shame as this ha…
User: Ty C
Trip type: Business
Poor overall experience
For the cost of this hotel I would expect more, poor and tired rooms, breakfast wasn't great either, too bright and music too loudreception staff not very helpful either, they wrote my CC card details down as a security deposit and when I asked for the invoice…
User: Trail31180835667
Trip type: Family
Great staff
Elena was amazing. The hotel and location was good and fine. The attention and service provided by the staff was outstanding. And I travel a lot. Hotel Manager, Owner at Hotel Madrid Centro Affiliated by Melia, responded to this review Dear Guest,Thank yo…
User: Joseph N
The location was great! The room was comfortable and clean. One of the things we liked the most was the breakfast buffet. It had so many different options to choose from. Hotel Manager, Owner at Hotel Madrid Centro Affiliated by Melia, responded to this rev…
User: JanSNJ
Trip type: Couples
Great location, basic facilities
This hotel had a great location right on the Grand Via. The room was adequate, though a bit basic, with no decoration, and there was no bar or comfortable lobby area. However, the breakfast buffet was good and the staff were friendly and helpful. Not a bad cho…
