Hotel ILUNION Alcala Norte

Recent Reviews: 1330

• User: Marie R

  Trip type: Family

  Overall disappointed ??

  Stayed here for 4 nights and wasn't massively impressed considering its a 4 star hotel. Let me start with the positives; the room itself was fairly clean albeit a little dusty behind the curtains and under the chairs/beds. The beds were comfortable and bed sheets were fresh and clean. There's a McDonald's close by, a supermarket and the hotel is pretty close to the 2 Theme Parks, Parque warner and… Read moreStayed here for 4 nights and wasn't massively impressed considering its a 4 star hotel. Let me start with the positives; the room itself was fairly clean albeit a little dusty behind the curtains and under the chairs/beds. The beds were comfortable and bed she… Read more

• User: RJN612

  Trip type: Couples

  MET OUR NEEDS

  We arrived in mid morning after an overnight flight. Our room was ready for early check in for 20 Euros extra which worked for us. It has an inviting lobby and friendly staff. The room was roomy and very clean with an excellent bathroom with plentiful hot water with great pressure. They have a nice bar area for relaxing. Food in the restaurant was good but not great. I would give them a 4+ if poss… Read moreWe arrived in mid morning after an overnight flight. Our room was ready for early check in for 20 Euros extra which worked for us. It has an inviting lobby and friendly staff. The room was roomy and very clean with an excellent bathroom with plentiful hot wate… Read more

• User: Vacation10059053694

  Trip type: Couples

  Really enjoyed my stay

  I stayed here for a few nights and had a very good experience. The staff at reception were warm, welcoming, and always ready to help, which made a big difference right from check-in.My room was spacious, clean, and had everything I needed. The bathroom was also in great condition, modern, with good water pressure and plenty of space.The location worked really well for me too. It’s close to public… Read moreI stayed here for a few nights and had a very good experience. The staff at reception were warm, welcoming, and always ready to help, which made a big difference right from check-in.My room was spacious, clean, and had everything I needed. The bathroom was als… Read more

• User: TheBestOrNothing_MB

  Trip type: Business

  Unacceptable Cleanliness in 4-Star Hotel Room

  I’m extremely disappointed with the cleanliness of the room. I found long hair—clearly not mine—on the bed, and someone else’s hair on the bidet. This is completely unacceptable. A 4-star hotel should meet basic hygiene standards, and this experience does not reflect that at all. I paid for a clean, quality stay, not for this level of carelessness. I expect this to be addressed appropriately. I… Read moreI’m extremely disappointed with the cleanliness of the room. I found long hair—clearly not mine—on the bed, and someone else’s hair on the bidet. This is completely unacceptable. A 4-star hotel should meet basic hygiene standards, and this experience does not… Read more

• User: skittola

  Trip type: Friends getaway

  Felt like home :)

  One of my best experiences in a hotel. Clean, warm, friendly. Defenitely would come back!My room was very nice, a double with a big desk, giant tv, a soft but not-to-soft bed with double pillows and the best bathroom. I also fell in love with the hall, where the staff allowed me and my friend to stay for a couple hours in the dead of the night before catching our flight back home. So kind, thank y… Read moreOne of my best experiences in a hotel. Clean, warm, friendly. Defenitely would come back!My room was very nice, a double with a big desk, giant tv, a soft but not-to-soft bed with double pillows and the best bathroom. I also fell in love with the hall, where t… Read more