138+ photos
This city hotel is centrally located directly on the Paseo de la Castellana and the Plaza de Colón, the original structure of which has been completely preserved. The Palacio Real, the Retiro Park, the Prado and the Gran Via are all nearby. Santo Domingo is the nearest metro station. It takes approximately 10 min to reach the old town on foot or 5 min on public transport.
The hotel provides a transfer service, 24-hour room service, a laundry service and a hairdresser. Guests arriving by car can park their vehicles in the car park. Other services include a hotel shuttle bus.
Air conditioning, adjustable central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a queen-size bed, a king-size bed or a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with cable channels, a radio, a games console and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a bathtub and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
Sport and leisure activities are offered by the hotel and third-party operators. There are many ways to relax or stay active at the hotel, including a gym, a spa and a beauty salon.
Great food and excellent service await guests at the air-conditioned restaurant. A delicious breakfast provides energy for the rest of the day.
Hermosilla 2
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
3305 reviewsUser: Nora R
Trip type: Couples
Don't book red level rooms!! It's a scam.
We booked this hotel for our 3-day stay in Madrid as part of a visit to Europe including Paris and London. As a much anticipated trip we had been looking forward to for a long time, we paid extra for the highly uphelp status of "Red Level Room". Needless to sa…
User: 22masin
Trip type: Couples
Excellent hotel
Excellent hotel. Nice location. Courteous service. We really enjoyed our stay Hotel- cmanager, Owner at Hotel Fenix Gran Melia - The Leading Hotels of the World, responded to this review Dear Guest, Greetings from Hotel Fénix, a Gran Meliá Hotel! Many tha…
User: Felipe P
Trip type: Couples
Best Hotel In Madrid
We travel to Madrid very often and have stayed in many hotels across the city, but Hotel Fénix Gran Meliá is by far the best one we have experienced. The price-quality ratio is excellent, and the overall experience was truly outstanding.The rooms are on anothe…
User: Evelyn C
Trip type: Family
Great experience
My son and I stayed here for two nights and had an amazing experience hosted by their very accommodating staff. Special thanks to Carlos, Israel and Jesse who were exceptionally courteous and polite Hotel- cmanager, Owner at Hotel Fenix Gran Melia - The Lea…
User: kamaminu
Trip type: Family
Our tile at Fenix was exceptional and definitely recommend anyone looking to visit Madrid.
Amazing time, top notch service and excellent hospitality. We were in the lounge and our server Yane was soo sweet, pleasant and provided us with great service. Hotel- cmanager, Owner at Hotel Fenix Gran Melia - The Leading Hotels of the World, responded to…
