94+ photos
This city hotel in the heart of Madrid is only a few metres from the Puerta del Sol, the Plaza Mayor, the underground station Tirso de Molina, bars, restaurants and numerous shopping amenities. The Reína Sofía Museums (500 m away) and Thyssen and Prado (1 km) are both well within walking distance. The King's Palace and Atocha station are both only around 1 km away from the hotel. It is roughly 16 km to Madrid Barajas International Airport.
The hotel has 11 junior suites, 11 suites, 11 single rooms and 66 double rooms, which are located on 6 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine and photocopier is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, 88 non-smoking rooms and smoking rooms.
Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a solarium.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Doctor Cortezo, 3
Check-in from 2:00 PM · check-out by 12:00 PM
Good
1131 reviewsUser: 144innag
Trip type: Family
Nice , basic, clean rooms
We had a good experience with this hotel. Nice ,,basic , clean rooms. The only problem was checking in. It took us over an hour to check in. The line was just too long and the service was very slow.
User: traceyg711
Trip type: Family
Ideal
Great location. Helpful staff. Clean rooms.
User: Giuseppe B
Trip type: Solo travel
Highly Recommended! ⭐️
⭐️⭐️⭐️⭐️⭐️I had an incredible stay at Hotel Cortez! The location is perfect—right in the heart of Madrid, with everything you could possibly need just a short walk away.A huge thank you to Felipe at reception, who was absolutely amazing throughout my stay. He…
User: Lucy M
Trip type: Family
DO NOT BOOK
The photos on their website and booking platforms (I booked through Hotels.com) are misleading compared to the actual condition of the rooms. As others have pointed out, the front desk staff is far from welcoming. There was concerning mold in the shower, and t…
User: Rachel L
Trip type: Couples
Terrible - Checked out after one night
Thin door between rooms - can hear all the neighbors conversationsDisco on street - terribly noisy - could not sleep at nightPictures on website are 20 years old - hotel old - rooms need updatingHallways dirty, disgusting restaurantAir conditioner very loud
