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Hostal Castilla II Puerta del Sol

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Hostal Castilla II Puerta del Sol

locationPuerta del Sol-Plaza Mayor, Madrid

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About Hostal Castilla II Puerta del SolAbout Hostal Castilla II Puerta del Sol

Location

This B & B is located in Madrid.

Facility

The hostel has a lift and features 25 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a 24-hour security service, a transfer service, room service, a fax machine and a smoke alarm are available. Services include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hostel has a range of facilities for guests with disabilities. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Services include a hotel shuttle bus. Bicycles can be kept in the bicycle storage area.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. A trouser press is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hostel has family rooms and non-smoking rooms.

Sport

There is a restaurant on the premises. A continental breakfast guarantees a great start to the day.

Meals

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Hostal Castilla II Puerta del Sol Amenities at Hostal Castilla II Puerta del Sol

  • Facilities

    • -

      Air conditioning

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      Bicycle Cellar

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Lifts

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

67

Very Good

139

Average

55

Poor

16

Terrible

36

Recent Reviews: 313

  • User:KJHLondon

    Trip type: Family

    Small and functional

    rating08 Aug 2025

    Very central location with good transport access. The area compares to Leicester Square/Picadilly Circus in central London. So it’s a busy shopping area and not pretty or picturesque. The hostel is...

  • User:Mahgan A

    Trip type:

    rating24 Jul 2025

    I had a very disappointing experience at this hostal. I called a week in advance to change my reservation from 3 nights to 2, and was told it was taken care of. However, when I arrived, they still...

  • User:Keli B

    Trip type:

    Horrible costumer service

    rating24 Jul 2025

    We called ahead to cancel one night—it was confirmed over the phone that it would be “no problem.” When we arrived, the receptionist claimed we needed to reconfirm via email, something no one had...

  • User:marcor66

    Trip type: Couples

    Great location - nice, clean and quiet.

    rating12 Oct 2024

    Great location very close to Puerta del Sol and Plaza Major and also close to metro, shops and restaurants. No breakfast, but plenty of options for breakfast at cafes close by. Nice and quiet and...

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