Hospes Puerta de Alcala

80+ photos

Hospes Puerta de Alcala

Name: Hospes Puerta de Alcala
Address: Plaza de la Independencia 3, Madrid, spain
Telephone: 353818882077
Rating: 4.5

madrid, spain

About Hospes Puerta de Alcala

location

This hotel is located on Independence Square, right in the centre of Madrid. It offers wonderful views of the Puerta de Alcalá and easy access to the vast artistic, cultural and financial activity of the city.

facility

The hotel has a lift and features 41 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. A telephone, satellite television, a radio, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hospes Puerta de Alcala

Facilities (16)

Air conditioning24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServiceBicycle HirePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

Business Center and Conferences (1)

Business Center

Common Area (2)

LibraryOutdoor Furniture

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / Service

Hygiene (3)

Protective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (11)

ShowerBathtubHairdryerMinibarSafeTVBathrobesClosetRoom serviceSlippersToiletries

Security (1)

Security Guard

Sport/Entertainment (3)

Swimming PoolSaunaGolf

Transfers (2)

Airport TransfersShuttle Service

Location

Museo del Prado-Retiro, Madrid, Spain

Plaza de la Independencia 3

Check-in from 3:00 PM · Check-out by 12:00 PM

Museo del Prado-Retiro, Madrid, Spain

Plaza de la Independencia 3

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

1108 reviews

Value
Rooms
Cleanliness
Service

Excellent732
Very Good248
Average73
Poor30
Terrible25

Recent Reviews: 1108

User: 67elzegg
Trip type: Family
Lovely stay in a beautifully renovated hotel
We had such a lovely stay. The hotel has been beautifully renovated and feels very modern, elegant and welcoming. The restaurant also looks amazing after the renovation, and the food was really delicious. We especially enjoyed trying the new menu, there are some great options like the burrata salad and fish & chips. The atmosphere, the location and the overall experience were all wonderful. Wo… We had such a lovely stay. The hotel has been beautifully renovated and feels very modern, elegant and welcoming. The restaurant also looks amazing after the renovation, and the food was really delicious. We especially enjoyed trying the new menu, there are so…
User: Mark W
Trip type: Couples
A beautiful hotel in a fantastic location
A beautiful hotel in a fantastic location. The staff were very friendly, prompt, and helpful. Our room was clean, quiet, and stylish. The cafe and restaurant were pleasant and delicious. Our room needed a bit more hooks to hang towels and things. The shower was massive and very enjoyable. The toilet room as a thin glass door that slams without control so that was fun late at night. We would stay h… A beautiful hotel in a fantastic location. The staff were very friendly, prompt, and helpful. Our room was clean, quiet, and stylish. The cafe and restaurant were pleasant and delicious. Our room needed a bit more hooks to hang towels and things. The shower wa…
User: Roqketman
Trip type: Couples
The right place
This hotel is central with a lot f preferred shopping. If you are looking for a nice boutique hotel in a prime location to many eateries, museums, etc., I would suggest staying here. The staff is also great! Dirección General, General Manager at Hotel Hospes Puerta de Alcala, responded to this review Dear Guest,Thank you so much for your wonderful review. We are delighted to hear that you enj… This hotel is central with a lot f preferred shopping. If you are looking for a nice boutique hotel in a prime location to many eateries, museums, etc., I would suggest staying here. The staff is also great! Dirección General, General Manager at Hotel Hospe…
User: grovekirk
Trip type: Solo travel
Great hotel, great location.
Wonderfully comfortable bed and linens. Oooh, the shower. I want it for home! Front desk staff so helpful and friendly, as were the staff in the breakfast room. Excellent croissants on the breakfast buffet. The staff did everything possible to make my stay comfortable, with arranging lunch and early check-in the first day. Dirección General, General Manager at Hotel Hospes Puerta de Alcala, res… Wonderfully comfortable bed and linens. Oooh, the shower. I want it for home! Front desk staff so helpful and friendly, as were the staff in the breakfast room. Excellent croissants on the breakfast buffet. The staff did everything possible to make my stay com…
User: Chris C
Trip type: Couples
Bustling, safe & gorgeous area, Awedom Room
This property is small but stunning. Our room overlooked the arch and was completely remodeled new inside. Staff was awesome, and very helpful. Super easy taxi corner too. Madrid is a great vacation spot. Dirección General, General Manager at Hotel Hospes Puerta de Alcala, responded to this review Dear Chris,Thank you so much for your kind words. We are delighted to hear that you enjoyed your… This property is small but stunning. Our room overlooked the arch and was completely remodeled new inside. Staff was awesome, and very helpful. Super easy taxi corner too. Madrid is a great vacation spot. Dirección General, General Manager at Hotel Hospes P…

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