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Homespain

Hard Rock Hotel Madrid

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Hard Rock Hotel Madrid

locationAtocha, Madrid

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About Hard Rock Hotel MadridAbout Hard Rock Hotel Madrid

Location

This hotel is located in Madrid.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, room service, a laundry service and a hotel shuttle bus.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. A trouser press is provided for guests' convenience. Other features include a telephone and WiFi (no extra charge). Bathrooms are equipped with a shower. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym and a solarium. Evening entertainment includes live music.

Meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Gluten-free meals and children's meals can be prepared on request.

Payment

The hotel accepts payment by MasterCard.

Amenities at Hard Rock Hotel Madrid Amenities at Hard Rock Hotel Madrid

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

748

Very Good

85

Average

22

Poor

16

Terrible

17

Recent Reviews: 888

  • User:9144ACC388

    Trip type: Couples

    Almost perfect

    rating16 Jul 2025

    Great stay, the reception staff were great and very attentive, particularly Alfonso(I think I've remembered his name) The room its self was great with a very comfortable bed and very quiet aircon...

  • User:fightingfit

    Trip type: Couples

    Good hotel in good location. Some good and bad points.

    rating16 Jul 2025

    We chose the Hard Rock hotel based on the fact that it was in the Atocha area close to the main museums and parks. We also like the brand and the pool area was a huge plus point that we paid more for...

  • User:Jorge F

    Trip type:

    Very good experience

    rating14 Jul 2025

    Excellent hotel near the Atocha tren station. The staff is very friendly, The hotel very clean, There is a restaurant with excellent food and the staff is very nice in particular Jimena and...

  • User:Ninjachick1

    Trip type: Friends getaway

    Nowhere near standard of the other hard rock hotels.

    rating12 Jul 2025

    Poor service, lack of memorabilia in reception and nothing in the restaurant. food is ok, Music in sessions restaurant was poor too. We were looking to book a weekend here but decided to go elsewhere...

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