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Homespain

H10 Puerta De Alcala

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H10 Puerta De Alcala

locationMuseo del Prado-Retiro, Madrid

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About H10 Puerta De AlcalaAbout H10 Puerta De Alcala

Location

This hotel is located in the business district of Madrid near the Retiro Park. It is just a few minutes walk to the Puerta de Alcalá, the Plaza de Cibeles and Calle Serrano.

Facility

32 single rooms and 114 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service (for a fee), a laundry service and a hairdresser. A business centre with projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. In the evenings, guests can unwind to live music.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at H10 Puerta De Alcala Amenities at H10 Puerta De Alcala

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Underground/Over ground Station

100 m

Public Transport

100 m

Park

200 m

Shopping opportunities

500 m

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

509

Very Good

256

Average

68

Poor

29

Terrible

42

Recent Reviews: 903

  • User:Flyer37138965797

    Trip type:

    Our stay at the H- 10 Alcala, Madrid

    rating25 Nov 2025

    Very nice boutique hotel. We enjoyed our stay and the location is excellent. The rooms are nice and clean. Staff has been very helpful.

  • User:Richardp10145

    Trip type:

    Great location, great hotel and great service

    rating22 Nov 2025

    I stayed here between the 13/11 - 15/11 as part of a BA hotel/flight package for a great price when travelling from London Gatwick. The hotel was easy to find and close to the Principe De Vergara...

  • User:Meeting-Traveler

    Trip type:

    Above and beyond my expectations

    rating16 Nov 2025

    From the moment we entered the hotel, I knew it would be a special visit. The staff is helpful and go the extra mile to help. The room is beautiful, including the bathroom ( love the soap!) The...

  • User:Mike C

    Trip type:

    Great location and very comfortable beds

    rating09 Nov 2025

    Loved the beds, housekeeping and Rooftop bar. We spent every evening with the exception of one on the Rooftop bar. Our entire extended family stayed at this hotel for a wedding. Housekeeping staff...

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