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This hotel is located in the business district of Madrid near the Retiro Park. It is just a few minutes walk to the Puerta de Alcalá, the Plaza de Cibeles and Calle Serrano.
32 single rooms and 114 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service (for a fee), a laundry service and a hairdresser. A business centre with projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. In the evenings, guests can unwind to live music.
Various dining options are available, including a restaurant (with high chairs), a breakfast room and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Alcala, 66
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
955 reviewsUser: 232traceyr
Trip type: Solo travel
Excellent all round
Very nice hotel. Smart without being too formal. Front desk (particularly Carlos) very helpful. Comfortable rooms. Excellent showers. Good housekeeping. Tasty breakfast with lots of options. Roof bar is beautiful with great views. I’d be very happy to come bac…
User: Alex S
Trip type: Family
Insane
I love the breakfast buffet and the rooftop has a great view the drinks as well were fabulous.
User: Sarah L
Trip type: Business
Would definitely return
Fabulous hotel - lovely rooms, great service and very good breakfast. Also very well located. Puerta de Alcala HOTEL, Otros at H10 Puerta de Alcala, responded to this review Querido cliente, muchas gracias por sus máximas calificaciones.Nos alegramos de h…
User: Todd H
Trip type: Couples
Great Property
Great property and rooftop. Great location by Retiro Park. Restaurant food is very good as well. Only complaint is a Spain and Portugal thing limiting how cool your room can be. We found sleeping as too warm. Would definitely stay at H10 again. Puerta de Al…
User: travelgeek1982
Trip type: Friends getaway
El Cielo de Alcala Rooftop
There is not much outside to tell you what to expect but the views from the top were actually pretty good. The journey across the hotel reception and lobby bar was confusing with staff avoiding eye contact. Once we got upstairs we were given a table by the sid…
