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This city hotel enjoys a strategic location in the business district in the heart of the Paseo de la Castellana in Madrid. The establishment lies adjacent to the Santiago Bernabeu football stadium (home of Real Madrid) and the conference centre. Guests will find a number of restaurants and public transport links to the subway and bus stations in the immediate vicinity, whilst the hotel is a 10-minute trip from the Juan Carlos I trade fair complex. Attractions in Madrid, such as the Museo del Prado art gallery are around 5 minutes away by public transport. Barajas International Airport is approximately 10 km from the accommodation, or a 15-minute journey away.
Guests have a choice of 262 double rooms located in two 11-storey buildings with lifts. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a car hire service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.
The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a hammam, massage treatments and hydrotherapy treatments and, for an additional fee, a sauna and a steam bath. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Dining facilities include a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety.
Paseo De La Castellana 191
Check-in from 3:00 PM · check-out by 12:00 PM
Good
1356 reviewsUser: IvanTT_Bulgaria
Trip type: Friends getaway
Far from the center with the places to visit but in a very communicative place.
We were on an organized visit to Madrid and stayed at this hotel. The hotel is next to Castilla Square (Plaza de Castilla) and the metro stop is right next to the hotel. Metro lines 1, 9 and 10 intersect here, making it a very communicative place.The hotel is…
User: Frédéric P
Trip type: Couples
Room too hot at night and no one available to fix it
Good location. Plenty of restaurants nearby. Within walking distance from city center (45 minutes).Poor staff and service at front desk. Good soundproof. Damaged room in an early 2000s style and soft, tired bedding. Room too hot at night with bad sleep as a re…
User: MCKD20
Trip type: Couples
Mostly very good
The hotel was mostly what we expected: clean, efficient, convenient, and near Chamartín station (a quick hop to/from the airport). We also loved who large the room was and the views of the Kio Towers. However, two things disappointed a bit: first, the "selecti…
User: joooolesm
Trip type: Family
Pricy but ok otherwise.
For starters, we paid about 678 Euros for a suite, two nights (we wanted the couch as an extra “bed”). It was a last-minute booking, after an AirB&B host stiffed us by yanking the availability of the apartment I booked and paid for months ago.This property…
User: Matt84London
Trip type: Business
OK, but nothing to write home about
I stayed at the Exe Plaza hotel for 2 nights on a business trip to Madrid. The location of the hotel is convenient right on Plaza de Castilla with a metro station right in front of the hotel entrance. The location is good for meetings in the north of Madrid; p…
