65+ photos
The hotel is located in Madrid.
The hotel has 8 lifts and features 2 suites and 474 single rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.
Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast and lunch offer culinary delights every day.
Paseo De La Castellana, 259 B
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
2910 reviewsUser: Svetlana G
Trip type: Business
Big No
Awful. From check in queues on Thursday night, to restaurant experience, to the worst: room cleaning. You have to ask for everything, to clean the room by yourself, to repair the toilet. There is a coffee machine, but they never refill the capsules, never refi…
User: aris121
Trip type: Business
A very nice hotel
What a beautiful hotel with such nice staff. The rooms are amazing.
User: April L
Trip type: Solo travel
Taking advantage of clients
Horrible customer service. I booked the wrong date accidentally and paid $375.00 for the room. Rather than simply changing the date to the date I needed (and transferring the payment for the new date), they refused. Citing the hotel's policy, they refused to h…
User: victoraU9872QT
Trip type: Family
4 Stars hotel with a 5 stars team
A few issues with our first room, the team was very kind and change the room rapidly after they knew about it. TV signal is not good, neither in the new room. Breakfast at 25th December was not good, I don’t recommend to have breakfast there. The personal was…
User: Bhaskar_11
Trip type: Business
Luxury at budget
The hotel amazing with easy access to airport and city both and have good size modern rooms ..the banquet is amazing for large convention or gathering
