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Homespain

Eurostars Madrid Tower

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Eurostars Madrid Tower

locationPlaza Castilla-Chamartin, Madrid

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About Eurostars Madrid TowerAbout Eurostars Madrid Tower

Location

The hotel is located in Madrid.

Facility

The hotel has 8 lifts and features 2 suites and 474 single rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast and lunch offer culinary delights every day.

Amenities at Eurostars Madrid Tower Amenities at Eurostars Madrid Tower

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

7 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1342

Very Good

928

Average

352

Poor

123

Terrible

142

Recent Reviews: 2887

  • User:WajdiAA

    Trip type: Couples

    Disappointing Stay

    rating10 Aug 2025

    I rarely leave negative reviews, but this stay warranted one. The hotel desperately needs a makeover. The furniture feels like it’s been there since inauguration…. worn, outdated, and far from...

  • User:Voyage31567344360

    Trip type: Couples

    Excellent choice

    rating11 Jun 2025

    The hotel is Beautifull and the staff very professional.I’d like to thank Anne from the breakfast buffet for her great kidness.By the way, the breakfast is simply fabulous. If I have to mention one...

  • User:paulogomes26

    Trip type:

    Fantastic stay with 5* service

    rating05 May 2025

    I booked 3 nights but on the first night there was a power outage in the Iberian Peninsula which prevented me from being there. As I had made an advance reservation, they charged me for the 3 nights...

  • User:Dreamer00209069451

    Trip type:

    Disappointed😒

    rating03 Jan 2025

    I am very disappointed with this hotel. Although it’s marketed as a five-star hotel, the service is far from that standard. The spa, which was the main reason I booked, is not included, and this was...

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