Eurostars Gran Madrid

28+ photos

Eurostars Gran Madrid

Name: Eurostars Gran Madrid
Address: Avenida de la Vega, 22, Madrid, spain
Telephone: 353818882077
Rating: 3.7

madrid, spain

About Eurostars Gran Madrid

location

This attractive hotel is situated in the relaxing Alcobendas area of Madrid. The town quarters of La Moraleja, Alcobendas and San Sebastián de los Rejes can be reached in a few minutes. A selection of restaurants and shopping and entertainment venues are also to be found in the immediate vicinity. There is an underground station 100 m away, and the airport is around 15 minutes away.

facility

Guests have a choice of 3 junior suites and 97 double rooms located in two 5-storey buildings with lifts. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. A spa and a sauna are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.

Amenities at Eurostars Gran Madrid

Facilities (17)

Air conditioningLobbyShopsConference RoomRoom ServiceLaundry ServiceBicycle HireGaragePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

Family and Kids (1)

Childcare service

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hygiene (5)

Protective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (7)

ShowerBathtubHairdryerMinibarTVRoom serviceToiletries

Sport/Entertainment (4)

SaunaBowlingTennisEvents

Location

Alcobendas, Madrid, Spain

Avenida de la Vega, 22

What's nearby

Underground/Over ground Station100m
Restaurants150m
Public Transport1km
Golf Course5km
Ski Area25km

Check-in from 3:00 PM · Check-out by 12:00 PM

Alcobendas, Madrid, Spain

Avenida de la Vega, 22

What's nearby

Underground/Over ground Station100m
Restaurants150m
Public Transport1km
Golf Course5km
Ski Area25km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.7

Good

414 reviews

Value
Rooms
Cleanliness
Service

Excellent97
Very Good176
Average91
Poor30
Terrible20

Recent Reviews: 414

User: Cla13bdAD
Trip type: Business
Quite comfortable, but a bit noisy, and no smile
A mid-range quite standard business hotel, quite comfortable and clean. Good breakfast. Internal insulation is clearly insufficient: you hear your neighbors very well, so you have to be lucky... The other thing is the staff: they are professional and do their job, but I saw no smile on any of their faces, which is not important if you don't stay long, but could become unpleasant with time. Summary… A mid-range quite standard business hotel, quite comfortable and clean. Good breakfast. Internal insulation is clearly insufficient: you hear your neighbors very well, so you have to be lucky... The other thing is the staff: they are professional and do their…
User: Ibrar B
Trip type: Couples
Trip to ????
From the first day we came excellent service overall, room service was excellent and breakfast was nice too. Friendly staff and they were very helpful. Definitely recommended also the price was reasonable too.Kind regards Ibrar & IramFrom the first day we came excellent service overall, room service was excellent and breakfast was nice too. Friendly staff and they were very helpful. Definitely recommended also the price was reasonable too.Kind regards Ibrar & Iram
User: Francisco M
Trip type: Couples
Great hotel for a comfortable stay in Alcobendas, Spain
Great king size bed. Good pillows and clean sheets. Sound proof windows. Nearby (1 block away), there is a small shopping mall with a large supermarket anchoring the mall. Plenty of restaurants nearby: Korean, Persian. Japanese, Italian. Tried them all. Very good food. Good value for money too. Loved the sushi place.Great king size bed. Good pillows and clean sheets. Sound proof windows. Nearby (1 block away), there is a small shopping mall with a large supermarket anchoring the mall. Plenty of restaurants nearby: Korean, Persian. Japanese, Italian. Tried them all. Very g…
User: Sabriintje
Trip type: Business
Very unprofessional and agressive staff
What a disgusting hotel!!!! Go train your staff about being professional and respectfull! How dare they to talk about the Moroccan players and their religion???!!! Islamofobic staff. Very dangerous to have staff that wants to harm their guests!!! I could NEVER stay here with peace of mind. NEVER. The Moroccan Football Federation should report you to the police ;)What a disgusting hotel!!!! Go train your staff about being professional and respectfull! How dare they to talk about the Moroccan players and their religion???!!! Islamofobic staff. Very dangerous to have staff that wants to harm their guests!!! I could NEVER…
User: Bipo G
Disappointing Experience with Poor Service at eurostars gran madrid
I recently stayed at this hotel and was disappointed with the level of service I received. When I checked in, the front desk staff seemed disinterested and did not provide any information about the hotel's amenities or services. Throughout my stay, I encountered several issues such as a broken shower and noisy neighbors, but when I tried to report these issues to the front desk, they were slow to… I recently stayed at this hotel and was disappointed with the level of service I received. When I checked in, the front desk staff seemed disinterested and did not provide any information about the hotel's amenities or services. Throughout my stay, I encounter…

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