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Eurostars Gran Madrid

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Eurostars Gran Madrid

locationAlcobendas, Madrid

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About Eurostars Gran MadridAbout Eurostars Gran Madrid

Location

This attractive hotel is situated in the relaxing Alcobendas area of Madrid. The town quarters of La Moraleja, Alcobendas and San Sebastián de los Rejes can be reached in a few minutes. A selection of restaurants and shopping and entertainment venues are also to be found in the immediate vicinity. There is an underground station 100 m away, and the airport is around 15 minutes away.

Facility

Guests have a choice of 3 junior suites and 97 double rooms located in two 5-storey buildings with lifts. The reception desk is open round the clock. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, room service, a laundry service and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym, bowling, aerobics and a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Eurostars Gran Madrid Amenities at Eurostars Gran Madrid

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Bowling

    • -

      Children's Entertainment

    • -

      Golf

    • -

      Gym

    • -

      Sauna

LocationLocation

Around this property:

Underground/Over ground Station

100 m

Restaurants

150 m

Public Transport

1 km

Golf Course

5 km

Ski Area

25 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

95

Very Good

174

Average

89

Poor

30

Terrible

20

Recent Reviews: 408

  • User:Ibrar B

    Trip type:

    Trip to 🇪🇸

    rating14 Aug 2023

    From the first day we came excellent service overall, room service was excellent and breakfast was nice too. Friendly staff and they were very helpful. Definitely recommended also the price was...

  • User:Francisco M

    Trip type:

    Great hotel for a comfortable stay in Alcobendas, Spain

    rating11 Apr 2023

    Great king size bed. Good pillows and clean sheets. Sound proof windows. Nearby (1 block away), there is a small shopping mall with a large supermarket anchoring the mall. Plenty of restaurants...

  • User:Sabriintje

    Trip type:

    Very unprofessional and agressive staff

    rating27 Mar 2023

    What a disgusting hotel!!!! Go train your staff about being professional and respectfull! How dare they to talk about the Moroccan players and their religion???!!! Islamofobic staff. Very dangerous...

  • User:Bipo G

    Trip type:

    Disappointing Experience with Poor Service at eurostars gran madrid

    rating27 Mar 2023

    I recently stayed at this hotel and was disappointed with the level of service I received. When I checked in, the front desk staff seemed disinterested and did not provide any information about the...

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