Espahotel Plaza de Espana

Recent Reviews: 621

• User: Curious00705052616

  Trip type: Family

  A Very Distressing and Unprofessional Experience

  When we first entered the hotel, we repeatedly and very clearly stated our dates. The receptionist, a Black man who was helping us with our luggage (I’m describing him this way because I unfortunately don’t remember his name, so I apologize), and a blonde, middle-aged security guard all clearly heard our check-out date. In fact, when we accidentally mentioned a date that had already passed, they l… Read moreWhen we first entered the hotel, we repeatedly and very clearly stated our dates. The receptionist, a Black man who was helping us with our luggage (I’m describing him this way because I unfortunately don’t remember his name, so I apologize), and a blonde, mid… Read more

• User: deadi

  Trip type: Couples

  OK if you get a good deal

  Good location overlooking central Plaza de Espana (replanted and enlarged with other parks, so nice for a walk to Egyptian temple or Royal Palace). Clean modern bathroom, room large with small kitchen. Rooms need updating. I would not try the aircon unit! Don't pay for the breakfast - very poor - no good bread or muesli, no plain yoghurt and awful coffee from a machine. It is served in an inapprop… Read moreGood location overlooking central Plaza de Espana (replanted and enlarged with other parks, so nice for a walk to Egyptian temple or Royal Palace). Clean modern bathroom, room large with small kitchen. Rooms need updating. I would not try the aircon unit! Don'… Read more

• User: PamplonaRunner158

  Trip type: Family

  Run Away If You Need A/C

  Currently in Room 209 and the A/C is blinking a red light showing that it needs to be SERVICED and won’t blow cool air at 19c. The room is currently 28c. Went to show video of the light blinking and the manager rubbed his head, like he knew this was an issue. He first tried telling me that the A/C comes on next month per his manager (who was not there to defend that statement) At 185€/night and ac… Read moreCurrently in Room 209 and the A/C is blinking a red light showing that it needs to be SERVICED and won’t blow cool air at 19c. The room is currently 28c. Went to show video of the light blinking and the manager rubbed his head, like he knew this was an issue.… Read more

• User: TomAndDonna

  Trip type: Couples

  Great base for exploring Madrid

  Nice hotel. Common areas are a bit worn down but the rooms are nice. The kitchen came in handy. The room and bathroom were very clean. It has a new bathroom. We asked for an electric kettle but were out of them. Housekeeping hand washed the dishes each day. (Maybe not the best job ) The location is great, right off of Gran Via, making it very convenient. The location is quiet and the hotel seemed… Read moreNice hotel. Common areas are a bit worn down but the rooms are nice. The kitchen came in handy. The room and bathroom were very clean. It has a new bathroom. We asked for an electric kettle but were out of them. Housekeeping hand washed the dishes each day. (M… Read more

• User: Passenger51953528567

  Trip type: Couples

  Well licTed hotel but bad servicing.

  Full marks on location . Its on gran via the busiest and happening street of madrid. The royal palace is 5 min walking from hotel.However its an old construction and most of the amenities dont work.Our wifi signal was very weak, on requesting also the hotel did not give us any alternate. Servicing is bad.the overall experience was not good.Full marks on location . Its on gran via the busiest and happening street of madrid. The royal palace is 5 min walking from hotel.However its an old construction and most of the amenities dont work.Our wifi signal was very weak, on requesting also the hotel di… Read more