Emperador

52+ photos

Emperador

Name: Emperador
Address: Gran Via 53, Madrid, spain
Telephone: 353818882077
Rating: 4

madrid, spain

About Emperador

location

This luxury hotel is popular for its central location in the heart of Madrid, on the famous Gran Via. It is surrounded by shops, banks, fashion boutiques, cinemas, thereatres and nightclubs. It is not far to the historic centre of Madrid with the royal palace, the opera house, Puerta Del Sol, Cibeles, Del Prado, Reina Sofia and the Thyseen museum. Public transport is available directly in front of the hotel, as well as the Santo Domingo underground station.

facility

The hotel has 232 rooms, including 18 suites, 24 single rooms and 155 double rooms, which are located on 9 storeys and are reachable by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service on request, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including golf, a gym, a sauna, a beauty salon, massage treatments and a solarium.

meals

Dining facilities include a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. The hotel also offers snacks.

Amenities at Emperador

Facilities (13)

Air conditioningLobbyCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryParkingSmoking roomsWifi

Beauty and Spa (2)

MassageSalon

Business Center and Conferences (1)

Business Center

Common Area (2)

ReceptionSun Deck

Distances (1)

Beach

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerMinibarTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (4)

Outdoor Pool(s)Swimming PoolGymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Gran Via, Madrid, Spain

Gran Via 53

What's nearby

Public Transport50m

Check-in from 2:00 PM · Check-out by 12:00 PM

Gran Via, Madrid, Spain

Gran Via 53

What's nearby

Public Transport50m

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

3122 reviews

Value
Rooms
Cleanliness
Service

Excellent1114
Very Good1204
Average497
Poor183
Terrible124

Recent Reviews: 3122

User: suskwolek
Trip type: Family
Great location
Great location great room. Clean and well appointed Bathroom and flooring have been recently updated. Would stay again. Good valueGreat location great room. Clean and well appointed Bathroom and flooring have been recently updated. Would stay again. Good value
User: Ausventure
Trip type: Family
Not a good start
Poor start. Here for two night. Hotel presents more like 3 star than 4. First room was so noisy with adjoining guests and moved to a smaller room. Old TVs with no streaming, cheap horrible floating floorboards and sickly smell of perfume throughout the place hiding bad odours. Disappointed so far. Will update if it improves but I'm regretting my decision and the $$ paid.Poor start. Here for two night. Hotel presents more like 3 star than 4. First room was so noisy with adjoining guests and moved to a smaller room. Old TVs with no streaming, cheap horrible floating floorboards and sickly smell of perfume throughout the place h…
User: Shortstraw79
Trip type: Family
Great hotel, great location
We stayed at this hotel in the height of summer and we made sure that we used the roof top pool (which was freezing, but needed)The hotel is centrally located and is walking distance to some of the main tourist areas such as the Opera and Palace, as well as the main shopping area.You can easily get the Metro out to the Bernabeu and/or Athletico Madrid's stadium.The food in the hotel was superb and… We stayed at this hotel in the height of summer and we made sure that we used the roof top pool (which was freezing, but needed)The hotel is centrally located and is walking distance to some of the main tourist areas such as the Opera and Palace, as well as th…
User: Leonie T
Trip type: Friends getaway
Better hotels in the area
Disappointing experience overall. The pool was absolutely freezing and almost unbearable to use, which was especially frustrating given how hot the weather was.The staff also came across as unfriendly towards tourists, with several rude mannerisms and attitudes that made us feel unwelcome.The property itself could do with some maintenance, as a number of pieces of furniture were visibly chipped or… Disappointing experience overall. The pool was absolutely freezing and almost unbearable to use, which was especially frustrating given how hot the weather was.The staff also came across as unfriendly towards tourists, with several rude mannerisms and attitude…
User: Basque_Explorer
Trip type: Couples
Lovely hotel highly recommended
This is a great hotel. I stayed here just over a week ago. The location is great , walking distance to bars, restaurants and all tourist attractions. Metro station is a minute awat. The hotel is spotless clean, rooms cleaned every day. Staff are lovely. Our room was at the back of the hotel and although there was no view the room was very quiet at night which is exactly what we wanted. The Rooftop… This is a great hotel. I stayed here just over a week ago. The location is great , walking distance to bars, restaurants and all tourist attractions. Metro station is a minute awat. The hotel is spotless clean, rooms cleaned every day. Staff are lovely. Our ro…

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