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This luxury hotel is popular for its central location in the heart of Madrid, on the famous Gran Via. It is surrounded by shops, banks, fashion boutiques, cinemas, thereatres and nightclubs. It is not far to the historic centre of Madrid with the royal palace, the opera house, Puerta Del Sol, Cibeles, Del Prado, Reina Sofia and the Thyseen museum. Public transport is available directly in front of the hotel, as well as the Santo Domingo underground station.
The hotel has 232 rooms, including 18 suites, 24 single rooms and 155 double rooms, which are located on 9 storeys and are reachable by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service on request, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.
The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including golf, a gym, a sauna, a beauty salon, massage treatments and a solarium.
Dining facilities include a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. The hotel also offers snacks.
Gran Via 53
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
3107 reviewsUser: soundlite1
Trip type: Couples
Fairly good hotel in the middle of Madrid
Stayed on the hotel from 9th to 13th May. The location is perfect at least for our mini holiday. In walking distance to the Royal Castle and all the pedestian streets in the middle of the city. There are lots of restaurants very close to the hotel with very go…
User: pbchurchy
Trip type: Couples
View Madrid
Fantastic hotel in heart of town .. excellent roof top bar and views of the city .. can enjoy a range if snacks to meals enjoying the ambiance and city sunsets
User: _sanyula
Trip type: Couples
Rooftop sunset cocktails
Rooftop sunset cocktails at La Terraza Hotel Emperador, Other at Emperador Hotel Madrid, responded to this review Dear client,Thank you very much for your visit and for enjoying sunset cocktails at La Terraza. We are pleased to know that you had a pleasan…
User: adhusny
Trip type: Couples
Nice Hotel with a good Location
Stayed in this Hotel 4 Nights during the new year eve 2026, the location of the hotel is Perfect (east, west, south) walking distance to all the attraction, right in the middle of Gran Via so everthing is near you, the room is a bit dated, but it was ok for me…
User: Christine F
Trip type: Couples
Outstanding stay!
My husband and I stayed here 8/23-8/28/2025. A total of 5 nights for 792€/$922.68. Used booking.com Chose this hotel for its great location, roof top pool, A/C, elevator, great reviews, reasonable cost. Would definitely stay here agin.We arrived by taxi from t…
