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Emperador

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Emperador

locationGran Via, Madrid

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About EmperadorAbout Emperador

Location

This luxury hotel is popular for its central location in the heart of Madrid, on the famous Gran Via. It is surrounded by shops, banks, fashion boutiques, cinemas, thereatres and nightclubs. It is not far to the historic centre of Madrid with the royal palace, the opera house, Puerta Del Sol, Cibeles, Del Prado, Reina Sofia and the Thyseen museum. Public transport is available directly in front of the hotel, as well as the Santo Domingo underground station.

Facility

The hotel has 232 rooms, including 18 suites, 24 single rooms and 155 double rooms, which are located on 9 storeys and are reachable by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service on request, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including golf, a gym, a sauna, a beauty salon, massage treatments and a solarium.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. The hotel also offers snacks.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Emperador Amenities at Emperador

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

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Around this property:

Public Transport

50 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1084

Very Good

1194

Average

492

Poor

178

Terrible

116

Recent Reviews: 3064

  • User:Global13875823829

    Trip type: Couples

    Security Guard too intense!

    rating11 Jul 2025

    Visited this hotel during a very hot heatwave in Madrid. The room was clean and air con worked fine. The rooftop pool was great and had a completely different vibe to the rest of the hotel. The main...

  • User:Nomad40060048501

    Trip type:

    Old But Charming

    rating11 Jul 2025

    It's an older hotel but it is truly charming. Great bar but expensive. GREAT roof top pool with a great bar up there that makes the best sangria I have ever had.

  • User:James V

    Trip type:

    Great Location

    rating26 Jun 2025

    Great location and friendly staff. Rooms were nice comfortable, super views from the roof pool area. On a side note, my wife left here watch behind by mistake and they helped me get it back. Had to...

  • User:Sunshine54173993513

    Trip type: Family

    A few flaws but overall quite good

    rating22 Jun 2025

    Great hotel ! Great pool for hot days! Great location! 2 bad notes about the staff. We have been there on 2 occasions. Friday 20th of June some of the waiters couldn’t be bothered taking our order...

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