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Elba Madrid Alcala

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Elba Madrid Alcala

locationArturo Soria, Madrid

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About Elba Madrid AlcalaAbout Elba Madrid Alcala

Location

This pleasant hotel is situated at the heart of Madrid, only minutes from the airport and the city centre. The hotel is conveniently located for shops, boutiques, cafes, bars, restaurants and clubs.

Facility

8 suites and 261 double rooms are located on 4 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A refreshing swim in the indoor pool complex is a great way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a sauna and massage treatments.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board is offered as a catering option. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety. Staff are also happy to provide gluten-free meals. In addition, picnics and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Elba Madrid Alcala Amenities at Elba Madrid Alcala

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Theatre

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Centre

6 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

119

Very Good

89

Average

20

Poor

11

Terrible

24

Recent Reviews: 263

  • User:jacques c

    Trip type:

    Terrible service

    rating14 Nov 2025

    Unfortunately, our stay at Hotel Elba Madrid was extremely disappointing. The attitude of the staff was unacceptable — unhelpful and, at times, even rude, which created a very negative impression...

  • User:Kellie P

    Trip type:

    Family holiday

    rating03 Nov 2025

    Lovely hotel , food was really good , reasonably priced. Best WiFi I’ve ever had. Staff were very helpful, loads of restaurants near by

  • User:Connector07046047542

    Trip type: Family

    Family holiday

    rating13 Oct 2025

    Hotel was in a nice quieter part of Madrid 5 minutes from the metro the reception staff were very helpful. Also the housekeeping was fantastic we requested pillows and within 30 minutes they brought...

  • User:FilipeRPereira

    Trip type: Business

    A nice hotel.

    rating14 Sept 2025

    I stayed at this hotel for a week and it was a good experience. In terms of noise and the room, I have nothing negative to point out. The breakfast was also very good. I recommend it.

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