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This pleasant hotel is situated at the heart of Madrid, only minutes from the airport and the city centre. The hotel is conveniently located for shops, boutiques, cafes, bars, restaurants and clubs.
8 suites and 261 double rooms are located on 4 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
A refreshing swim in the indoor pool complex is a great way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a sauna and massage treatments.
Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board is offered as a catering option. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety. Staff are also happy to provide gluten-free meals. In addition, picnics and snacks are available.
Calle Alcalá, 476
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
285 reviewsUser: Andrea E
Trip type: Business
Very nice hotel
Very friendly stuff, great breakfast, ultra clean room. Nice bar (sitting outside as well), shopping for food and some restaurants nearby. 30 minutes to city center with metro, metro in walking distance. Only down side: construction site near the hotel.
User: Venture36769502175
Trip type: Business
I had a good experience with you, good hotel.
Keep up the excellent work, and I hope you will take my opinion into consideration in a future staff evaluation and, if possible, give the staff a raise. They are extremely polite and understanding. Having this kind of person working for a company makes all th…
User: panos h
Trip type: Couples
An decent & value for money choice
7' from a metro station. Very comfortable.Cozy either a bit of modernism.Value for money.Very clean.On the 4th floor some cars noise was slightly heard. Very good breakfast. Romain Chesney, General Manager at Elba Madrid Alcala, responded to this review D…
User: Aberdane
Trip type: Business
Just so so
This is an okay hotel for a night, but nothing more. There are too many things that could be improved, for it to be more than 3 out of 5. For instance:Double room is two single beds pushed together, meaning they slide apart during the night. One of the coffee…
User: jrcheverepr
Trip type: Family
Madrid Before Xmas
Great hotel, good service in Bar and Restaurant and breakfast. Staff was great easy to access and very helpful with request for taxis and places to visits. Romain Chesney, General Manager at Elba Madrid Alcala, responded to this review Thank you kindly Jr…
