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chic&basic dot

locationPuerta del Sol-Plaza Mayor, Madrid

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About chic&basic dotAbout chic&basic dot

Location

This popular city hotel is located in the tourist centre of Madrid just a few minutes walk from the city centre. Many shops, boutiques, cafés, bars, restaurants and lively night-time venues are to be found in the vicinity and links to the public transport network can easily be reached on foot.

Facility

The hotel has 6 single rooms and 61 double rooms, which are located on 6 storeys and are reachable by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. A baggage storage service, a safe, a 24-hour security service, medical assistance, room service, a laundry service and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park.

Rooms

Rooms are equipped with air conditioning and central heating. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet is served daily.

Payment

The hotel accepts payment by MasterCard.

Amenities at chic&basic dot Amenities at chic&basic dot

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Foyer

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Around this property:

Public Transport

50 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

35

Very Good

19

Average

7

Poor

2

Terrible

1

Recent Reviews: 64

  • User:FEMLP

    Trip type:

    Great location and friendly staff

    rating31 Oct 2025

    Great location, in the city center, close to everything. Few minutes walk to subway station and plazas/shopping. There is a cafe right beside it. Very friendly staff - special mention to David - he...

  • User:Kai H

    Trip type:

    Location, location, location ! A hotel literally in the middle of everything but on a quiet side street

    rating11 Jul 2025

    The absolutely best aspect of the hotel is location - It is located on a rather quiet side street just off Plaza del Callao. But the hotel is really in the middle of everything. Just a round the...

  • User:PasiJ3

    Trip type:

    Cool & central dot to spend a nationwide blackout

    rating25 May 2025

    A massive blackout hit the whole Spain when we stayed here so definitely a trip to remember. Special thanks to David who was working the blackout night and stayed level-headed and helpful despite...

  • User:Glen M

    Trip type:

    Hotel is true to its 'Basic' name

    rating20 May 2025

    Excellent location. Front desk staff very helpful. Naked and Sated restaurant co-located with the hotel has a good breakfast. Rooms are comfortable. Rooms on the back side of the hotel were...

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