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Canopy By Hilton Madrid Castellana

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Canopy By Hilton Madrid Castellana

locationSantiago Bernabeu-Castellana, Madrid

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About Canopy By Hilton Madrid CastellanaAbout Canopy By Hilton Madrid Castellana

Location

This elegant hotel is well positioned at the heart of Madrid's commercial and financial district. Surrounded by well-known shops and restaurants, the old town of Madrid with its monuments and entertainment venues is just minutes away. Links to the public transport system are only 200 m away. The airport is just 20 minutes away.

Facility

The hotel has 313 rooms, including 17 junior suites, 16 suites and 228 double rooms, which are located on 9 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage (for a fee) and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A shower, a bathtub and a bidet are included the bathrooms. A hairdryer and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, hydrotherapy treatments and a solarium.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Canopy By Hilton Madrid Castellana Amenities at Canopy By Hilton Madrid Castellana

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

    • -

      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless payment

    • -

      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

    • -

      Sauna

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      Steam bath

    • -

      Sun loungers

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      Sun terrace

    • -

      Swimming Pool

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Restaurants

50 m

Public Transport

200 m

Shopping opportunities

200 m

Tourist Centre

3 km

Train Station

3 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

165

Very Good

28

Average

11

Poor

16

Terrible

25

Recent Reviews: 245

  • User:Carey-anne H

    Trip type:

    Great Hotel

    rating05 Dec 2025

    Great hotel! Rooms are excellent, the staff were amazing and go over and beyond with any ask. Had the best night sleep, beds are so comfy

  • User:HW08

    Trip type:

    Nice Stay

    rating19 Nov 2025

    Our stay at the Canopy by Hilton Madrid, Castellana was what you would expect from Hilton. Well presented rooms, nice breakfast and excellent staff. Location was good.

  • User:415hansd

    Trip type:

    Great Bar, Great People

    rating09 Nov 2025

    A great bartender remembers your drink listens well and makes everyone feel welcome and relaxed. Jandro was our favorite and made us feel welcome in Madrid.

  • User:amandamR4606DF

    Trip type:

    Thank you Jandro!

    rating09 Nov 2025

    Jandro was very welcoming, attentive, and friendly with us while we were in the hotel for a business trip. It was a great vibe! Thank you!

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